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Premium Partner


Hays Credit Management is an award winning national specialist division dedicated exclusively to the recruitment of credit management professionals, at all levels, in the public and private sectors.

We are exclusive corporate partners with the Chartered Institute of Credit Management, offering members an enhanced, dedicated recruitment service, and providing invaluable careers advice and support.

Our consultants are all Affiliate Members of the CICM, and are experts in the credit management industry. We understand the demands of this challenging environment and the skills required to thrive within it. Our consultants all have extensive market knowledge and established relationships with key credit control professionals.

Our candidate registration process is also unrivaled, including face-to-face screening interviews and a comprehensive credit control skills test developed exclusively for us by the CICM.

Whether you are looking to further your career in credit management, strengthen your own existing team, or simply like an overview of the market, it pays to speak to the market leaders.

For more information, visit

Corporate Partners


American Express is a globally recognised provider of payment solutions to businesses of all sizes and sectors. Partnering with the CICM our Business Payments and Loyalty Solutions team specialises in providing flexible collection capabilities to support companies in a number of areas including:

* Accelerated cashflow/improved receivables metrics
* Provide an additional bank independent line of credit to drive increased volumes
* Create competitive advantage that enhances your customer loyalty and supports your growth objectives

As experts in the field of payments and with a global reach, American Express is working with credit managers to support collections whilst driving growth within businesses of all sectors. By creating an additional lever to help support supplier/client relationships American Express is proud to be an innovator in the business payments space.

Whether you are looking to improve process, expand your client base or simply help your customers to buy more from you, American Express can provide expert payments advice.

Bureau van Dijk

Bureau van Dijk specialise in company information with extensive company coverage, financial risk metrics and comprehensive corporate structures.

Our Credit Catalyst combines our international, standardised financial data with a bespoke credit platform, so you can work more efficiently, make better quality decisions and spot risk quickly.
• Assess financial risk and corporate stability
• Get insight on the financial health of individual companies and across your portfolio
• Manage your data more efficiently

Free trials available at

chrissanders_consulting_logo_200 Sanders Consulting is an independent consulting firm specialising in end-to-end Credit Management-Leadership & Performance. Chris Sanders FCICM, the principal, is well known in the credit management profession with a wealth of executive level experience in operational credit management, billing, change management and business process improvement consulting.  A sought after speaker and facilitator with cross industry international experience in the business-to-business and business-to-consumer markets, his innovative, enthusiastic and engaging approach delivers pragmatic people and process lead solutions, delivered either personally or through a network of experienced senior credit management professionals.  Sanders Consulting provides senior level interim management, consultancy, workshop facilitation and training days. The unique ‘Event’ workshop developed specifically for cash improvement initiatives and the ‘Credit Strategy Simulator’© provide client teams with proven development opportunities and long term benefits. Sanders Consulting assisted in the development of the CICMQ Accreditation and the ‘Best Practice Network’, we are now proud to manage and continue the development of these programmes on behalf of and under the supervision of the CICM.
For more information please contact E:

Credica are a UK based developer of specialist Credit and Dispute Management software.  We have been successfully implementing our software for over 15 years and have delivered significant ROI for our diverse portfolio of customers.  We provide a highly configurable system which enables our clients to gain complete control over their debtors and to easily communicate disputes with anyone in their organisation.    

Our aim is to achieve all of the following for our clients:

– Improved cashflow
– Reduction in costs
– Root cause identification

This enables them to see a measurable and rapid return on their investment.  It is not unusual for our system to pay for itself, entirely, within the first six months of use.


Data Interconnect provides integrated e-billing and collection solutions to help speed up your collection processes whist providing both improved Customer Experience and Customer Satisfaction with enhanced levels of communication between both parties.

Working with over 250 top businesses and recognised brands, Data Interconnect gives Accounts departments the tools to offer enhanced business insight, better customer relations and substantially faster collection processes.

Data Interconnect process in excess of 5 million documents a month via the WebSend document delivery web portal – the heart of the WebSend collection. Bulk data transfer, push PDF emailing and traditional post are also processed via the WebSend portal.

As leaders in ‘end to end’ document management, Data Interconnect has over 20 years experience in designing tailored business solutions requiring minimal input from IT departments. Integrating with existing processes and systems   Data Interconnect creates an interactive link between Accounts departments, there suppliers and customers across the total transactional life cycle.

Data Interconnect is delighted to be in partnership with CICM


Dun & Bradstreet grows the most valuable relationships in business. By uncovering truth and meaning from data, we connect our customers with the prospects, suppliers, clients and partners that matter most, and have since 1841. Nearly ninety percent of the Fortune 500, and companies of every size around the world, rely on our data, insights and analytics. Whether your portfolio spans a city, a country or the globe, Dun & Bradstreet delivers the data, analytics and insight to grow your most profitable relationships and navigate credit risk. By combining your insights with our own, Dun & Bradstreet facilitates a global, unified view of your customer relationships across credit and collections.

Dun & Bradstreet can help:

  • Advance the relationships with the most potential upside
  • Reduce the tension between risk and opportunity
  • Bring together disconnected data

Visit for a 30-day trial of D&B Credit, our next-generation risk intelligence solution.




Described by market commentators as “blazing a trail”, DWF is one of the UK’s largest legal businesses and has an award-winning reputation for client service excellence and effective operational management. DWF has been named by the Financial Times as one of Europe’s most innovative law firms and has been independently ranked first of all top 20 law firms for the quality of its legal advice and joint first of all national law firms for its service delivery and responsiveness. DWF employs over 2,300 people across 16 locations in the UK and worldwide. The firm has core strengths in litigation, corporate, banking, insurance and real estate with in-depth industry expertise in a number of sectors.  DWF offers a full range of cost effective debt recovery solutions from pre-legal collections and debt litigation to strategic enforcement, insolvency proceedings and ancillary services including tracing, process serving and debtor profiling. CICM’s Corporate Legal Partner.

For more information, visit:


Graydon UK is a specialist in Credit Risk Management and Intelligence, providing access to business information on over 100 million entities across more than 190 countries. Graydon UK’s mission is to convert vast amounts of data from diverse data sources into invaluable information. Based on this, it generates economic, financial and commercial insights that help its customers make better business decisions and ultimately gain competitive advantage.

Graydon shares credit information securely to ensure confident credit decision-making by clients, which is key to minimising bad debt, maximising profitability and complying with credit insurance policies.

Its Sector Intelligence Network provides in-depth knowledge of customer behaviour across a wide variety of industries including IT, Hotels, Petroleum, Steel and Timber.

Graydon is owned by Atradius, Coface and Euler Hermes, Europe’s leading credit insurance organisations. It offers a comprehensive network of offices and partners worldwide to ensure a seamless service.


Innovation Software are the authors of CreditForce, the leading Collections and Working Capital Management Systems. Our solutions are used in over 26 countries and by over 20% of the Top 100 Global Law Firms.

Our solutions have optimised Accounts Receivables processes for over 20 years and power Business Intelligence, with functionality to:
•  improve cash flow
•  reduce DSO
•  automate cash allocation
•  improve customer relationship management
•  control risk
•  automatically generate intelligent workflows and tasks
•  speed up query resolution
•  manage the entire end-to-end collections cycle.

Fully integrated with over 40 leading ERP and Accounting systems, including SAP, Oracle, Microsoft Dynamics and product partners with Thomson Reuters Elite we can deliver on either your own computing infrastructure or through Microsoft Azure’s award winning and secure cloud service.

CreditForce remains the choice solution for world class businesses.

Book a demonstration by calling T: +44 (0)1634 812 300 or visit for more information. LinkedIn.


Key IVR are proud to have joined the Chartered Institute of Credit Management’s Corporate partnership scheme. The CICM is a recognised and trusted professional entity within credit management and a perfect partner for Key IVR. We are delighted to be providing our services to the CICM to assist with their membership collection activities.

Key IVR provides a suite of products to assist companies across the Europe with credit management. Our service is based around giving the end-user the means to make a payment when and how they choose. Using automated collection methods, such as a secure telephone payment line (IVR), web and SMS allows companies to free up valuable staff time away from typical debt collection.

As well as inbound payment services, Key IVR provides a state-of-the-art outbound platform delivering automated messages by voice and SMS. In a credit management environment, these services are used to cost-effectively contact debtors and connect them back into a contact centre or automated payment line.

For more information, visit


M.A.H. is a global leader in Export Debt Collection & Trade Dispute Resolution Services. Our head office is located in Stans, our group law office in Zurich. We specialise in resolving cross-border cases swiftly and amicably (99% of our cases are settled out of court).

We have longstanding experience of successfully recovering overseas debts for thousands of exporters and other B2B customers of all sizes in all industries. We have collected payments from 112 countries on all 5 continents. B2C customers also benefit regularly from our recoveries. We rank as first choice among major international export companies, export credit insurers, and governmental organisations for managing cross-border receivables.

Our mission is to ensure that all creditors receive full payment for products or services sold out of the UK without expensive, stressful, and lengthy litigation.

Contact us to benefit from our personalised, full-package, No Collection – No Fee services, provided by our qualified multilingual global negotiators, collection attorneys, and affiliate local partner law firms in 65 countries.

For details of our global coverage, please visit our website:


 excels in the design, development and implementation of Intelligent Finance Solutions that drive value from existing manually intensive finance processes associated with accounts receivable, cash allocation, credit management, bank reconciliation and cash forecasting. Based in the heart of the UK, their operations extend to Europe, USA and Asia. Experienced in the field of technology and accounting, Rimilia approach to business revolves around integrity and enabling organisations to unlock their full potential through innovation. Rimilia is proud to be a leading innovative supplier of finance the make a positive change to the blue chip client it supplies. Solutions offered cover:

Cash allocation / cash application
Credit control and collections
Cash forecasting
Bank reconciliation


SafeCreditLogo250 Safe’s Credit Control module manages the entire credit lifecycle, from credit checking through to cash collection and beyond, providing detailed analysis of performance.
Safe’s single, intuitive and easy-to-use application seamlessly brings together the necessary data and tools you require to achieve your objective of creating a profit centre culture within your credit control function.
Designed to manage your customer credit accounts effectively, Safe Credit Control enables your credit management team to;• Improve cash flow
• Reduce debtor days
• Increase customer service
• Cut the cost of cash collection
• Eliminate manual processes
• Speed up the query resolution processSafe’s unique approach is centred on changing the perception of the credit control function from a series of reactive processes to proactive ones. Credit controllers are traditionally regarded as an essential element in business to chase late payments and respond to customer queries. Safe Credit Control has taken the concepts of customer relationship management (CRM) and applied it to the credit control function, providing a softer, service orientated team of customer service representatives.Throughout the entire credit process, every event or process is tracked through the credit controllers’ workflow, with in-built escalation procedures and excellent supporting management reporting.The workflow process may be extended throughout your business and even directly with your customers via Safe’s web portal.Safe Credit Control may be deployed alongside your existing accounting solution but also as an integrated part of an all encompassing Safe Financials solution.


Think Inspire and Create Ltd – No ordinary consultancy

The newly-launched consultancy offers an inspired service that supports businesses and encourages their people to embrace change. If you want to drive forward sustainable change in your business, Think, Inspire and Create Ltd can optimise the way you deliver your strategy.
Using a unique Think, Create and Inspire ethos the team works with businesses, embedding cross-skilled consultants within companies, to facilitate creative thinking, set goals and find enduring solutions to challenges.
Think, Inspire and Create Ltd is committed to sharing its passion and experience in the following areas: 

  • Credit management
  • Performance management
  • Operational design & Management
  • People Engagement
  • Process & Change Management
  • System design and deployment
  • Organisation design

Our vision is to make sure that the changes you create are sustainable and enduring. Find out more

tinabu_square_135 Tinubu Square offers companies across the world the appropriate SaaS platform solutions and services to significantly reduce their exposure to risk, and their financial, operational and technical costs. Easy to implement, our solutions provide an accurate picture of a customers’ financial health through the entire order-to-cash cycle, improve cash flow, and facilitate control of risk across the organization whether group-wide or locally. Founded in 2000, Tinubu Square is an award winning expert in the trade credit insurance industry, with offices in Paris, London, New York, Montréal and Singapore. Some of the largest multinational corporations, credit insurers and receivables financing organizations depend on Tinubu to provide them with the means to drive greater trade credit risk efficiency.