The recognised standard

Press Releases

CICM receives approval on extended Apprenticeship Assessment Organisation status

Press Release – 5 April 2017 The Chartered Institute of Credit Management (CICM) has been approved by the Skills Funding Agency as an Apprenticeship Assessment Organisation (AAO) for the Industry’s new Level 3 Trailblazer Apprenticeships. The world’s largest recognised body for credit professionals already acts as an AAO for the industry’s Level 2 Apprenticeships, and […]

Credit Week succeeds in promoting importance of good credit management

Press Release – 31 March 2017. Philip King, Chief Executive of the CICM, has praised the success of the first Credit Week in helping to promote the importance of best practice credit management and credit professionals. Organised by Credit Strategy and officially supported by the CICM, the world’s largest recognised body for credit professionals, Credit […]

The Access Group completes acquisition of Safe Computing

The Access Group, one of the UK’s leading providers of software to mid market customers, has completed the acquisition of Safe Computing. “The addition of Safe to The Access Group is a game-changer for us and greatly increases the value we can deliver to our customers. Safe have a number of best-in-class solutions, an excellent […]

CICM confirms its role as official supporter of Credit Week

Press Release – 14 March 2017 The world’s largest recognised professional body for credit professionals, the Chartered Institute of Credit Management (CICM) is the official supporter of the UK’s first Credit Week, which is being held from 27th to 31st March 2017 in London. The CICM, which administers the Prompt Payment Code on behalf of […]

New payment reporting rules will improve customer/supplier relationships, expert claims

Press Release – 2 March 2017 A leading payment expert has refuted suggestions that new government financial reporting rules will increase the burden on big businesses, and says greater transparency will help improve customer/supplier relationships. From next month, all big businesses will be obliged to post their payment records on a dedicated government website on […]

Businesses should use Challenge process to resolve late payment

27 February 2017 Disgruntled businesses owed money by the Ministry of Defence should channel their complaints through the Prompt Payment Code if they want a speedy resolution. Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM), says he is disappointed that not a single business reported in the press at the weekend […]

Index reports six quarter high in business confidence

Press Release – 9 February 2017 A resurgence in economic confidence was experienced by credit professionals in the final quarter of 2016, according to the UK’s latest Credit Managers’ Index (CMI). Yet bad debt remains a risk with only 13% of credit managers expecting a decline in 2017. Full results from the quarterly barometer of […]

CICM Index bounces back following three successive falls

Press Release – 23 January 2017 The final quarter of 2016 saw a surge in economic confidence and a positive outlook on business growth, according to preliminary findings from the UK’s Credit Managers Index (CMI). Early indications from the Chartered Institute of Credit Management’s (CICM) quarterly barometer, show a 4.5-point increase in the headline result […]

Dun & Bradstreet joins CICM Corporate Partner scheme

Press Release – 17 January 2017 Dun & Bradstreet has become a Corporate Partner to the Chartered Institute of Credit Management (CICM), joining a growing list of leading global organisations to partner with the industry professional group. Building on their existing relationship, Dun & Bradstreet will continue to work closely with the CICM to provide […]

Credit Professionals views sought for final time in 2016

Press release – 20 December 2016 Credit professionals’ views are being sought for the Chartered Institute of Credit Management’s (CICM) quarterly barometer that will measure the effect of events in Q4 2016 and their impact on business confidence. The results of the Credit Managers’ Index’s (CMI) will indicate whether the election of Donald Trump has […]

CICM urges more support for Code in driving better payment practice

Press Release – 16 November 2016 A business leader and expert in late payment has welcomed the report from the Federation of Small Businesses (FSB) into the impact of poor payment practice but challenged a proposal that signatories to the Prompt Payment Code (PPC) should be given ‘three strikes’ before being removed from the list. […]

CICM Index shows three-quarter declining trend for economic confidence

Press Release – 7 November 2016 Continued declining confidence in the manufacturing sector is the driving force behind three successive quarterly falls in overall economic confidence, according to the latest barometer from the credit services sector. Manufacturing closed down 2.3 points to 54.9 in Q3’s results from the Credit Managers’ Index (CMI), which is run […]

Insolvency Review could have unintended consequences for creditors

Press Release – 2 November 2016 Publication of a summary of responses to the Review of the Corporate Insolvency Framework by the Insolvency Service last month has prompted fears from the credit community that failing businesses may now be disproportionately protected at the expense of their creditors. Philip King, Chief Executive of the Chartered Institute […]

Third consecutive fall for overall economic confidence

Press release – 13 October 2016 Confidence in the UK’s economy has fallen again, being driven primarily by a steady decline in manufacturing, according to preliminary results from the Chartered Institute of Credit Management’s (CICM) latest quarterly barometer. Early indications from Q3 of the Credit Managers’ Index (CMI) show a third consecutive quarterly fall in […]

American Express becomes latest CICM Corporate Partner

Press release – 5 October 2016   American Express is the latest in a growing list of leading global organisations to become a Corporate Partner to the Chartered Institute of Credit Management (CICM). American Express Business Payments Solutions supports its customers in improving cash collections. It can offer expertise and innovative solutions for accelerating cashflow, […]

CICM releases future strategy following detailed member survey

Press Release – 29 September 2016 The Chartered Institute of Credit Management (CICM), Europe’s largest credit management organisation, has published a strategic report outlining its plans for the future following a comprehensive programme of research among members. The publication, entitled ‘Tomorrow’s CICM’, sets out how the study is helping to shape the future strategy and […]

CICM’s Executive Board of Trustees announced

Press Release – 21 September 2016 A new Executive Board of Trustees has been elected at the Chartered Institute of Credit Management (CICM). Each Trustee serves a two-year term. Laurie Beagle FCICM replaces Bryony Pettifor FCICM(Grad) as Chair of the Board. Laurie joined the CICM in 1983, became a fellow in 1990, was elected to […]

Survey to report on business confidence post-Brexit

Press Release – 9 September 2016 Credit professionals are being urged to take part in a survey to show how levels of business confidence have been impacted in the first full quarter following the Brexit vote. If the CICM UK Credit Management Index (CMI) reports another drop in confidence, it would represent a worrying three-Quarter […]

Manufacturing confidence down as Services steadies the ship

Press Release – 18 August 2016 Business confidence continues to fall within the manufacturing sector following Brexit, according to the latest Credit Managers’ Index (CMI). The quarterly index generated by the Chartered Institute of Credit Management (CICM) shows that confidence within Manufacturing has fallen for the second quarter in a row, and while the pace […]

Rimilia enhances its CICM Corporate Partnership

15 August 2016 Intelligent finance solutions developer Rimilia has enhanced its level of Corporate Partnership with the Chartered Institute of Credit Management (CICM), Europe’s largest credit professional body, to be recognised as a supporter of CICMQ, the CICM’s quality accreditation scheme. Rimilia, which is based in the UK and has a global reach, designs, develops […]

Real-time, intelligent collections software is here

By Steve Richardson – Rimilia Commercial Director When looking to automate the AR (Credit Collection) function, the decision to buy in third party software to enhance the functionality of the ERP system is generally made to improve collections only. Far too often the cash application process remains untouched and organisations still prefer to handle cash in […]

Manufacturing confidence down as early sign of Brexit impact

Press Release – 12 July 2016 Brexit has impacted manufacturing more than the services sector, according to preliminary findings from the Chartered Institute of Credit Management’s (CICM) latest quarterly barometer. Early indications from Q2 of the Credit Managers’ Index (CMI) show the manufacturing sector is driving overall economic confidence down. The index has now fallen […]

Think, Inspire & Create becomes CICM’s latest corporate partner

Press release – 5 July 2016 Oxford-based business management start-up Think, Inspire & Create is the latest company to enter a corporate partnership with the Chartered Institute of Credit Management (CICM), Europe’s largest credit professional body. Hayley Monks, Founder and Managing Partner, says Think, Inspire & Create encourages improved human engagement and communication skills: “We […]

BHS losses could have been reduced by good credit management

Press Release – 22 June 2016 The swathe of losses incurred by creditors of BHS could have been dramatically reduced by simple credit management, according to one of the UK’s leading business organisations. And the knock-on effect of these losses, which will have a significant impact on cashflow, could mean that many in the supply […]

How will Brexit vote affect CICM CMI headline survey?

Press Release – 17 June 2016 The first indication of how the economy may be affected by the Brexit referendum could come from the results of Q2 2016 of the Chartered Institute of Credit Management’s (CICM) Credit Managers’ Index (UK CMI). Credit Managers are being urged to take part. A continuation of the downward trend […]

Leading legal business DWF enters Corporate Partnership with the CICM

Press Release – 15 June 2016 One of the UK and Ireland’s largest law firms with a growing international presence, has signed an agreement with the Chartered Institute of Credit Management (CICM), Europe’s largest credit professional body, to become a corporate partner. DWF started off as a four-office practice in 1977 and is today based […]

Press Release: EU Referendum and the credit community

Press Release – 1 June 2016 Vote to leave EU increases within the credit community  A contracting economy may leave more companies exposed and failures will increase Greater need for professional credit management to compete in shrinking market. Almost a third of Credit Managers, those at the heart of determining risk and managing cash through […]

Graydon UK becomes the CICM’s latest Corporate Partner

18 May 2016 Graydon UK, the business information provider, has become the latest firm to sign a Corporate Partnership agreement with the Chartered Institute of Credit Management (CICM), promoting its services to the CICM’s 8,000 members. Graydon generates business intelligence solutions from its database of more than 100 million entities in over 190 countries. It […]

NEWS: Manufacturing bucks trend in latest CICM UK CMI

12 May 2016 The Manufacturing Sector continues to drive business confidence and the outlook for growth, according to the latest quarterly barometer from the Chartered Institute of Credit Management (CICM). Overall economic confidence has fallen, however, especially in the Services Sector, and the combined figures for the first quarter of this year (Q1 2016) do […]

Safe Credit Control set for long term residence at Village Hotels

Major UK hotel chain, Village Hotels, has chosen Safe Credit Control software for their credit and query management requirements.  They were seeking a solution that would seamlessly integrate with their new cloud based Hotel management solution from Hetras. They also wanted to drive down debtor days and speed up query resolutions; Safe delivers on all […]

Begbies Traynor enters into Corporate Partnership with the CICM

15 March 2016 The Chartered Institute of Credit Management (CICM) has signed an agreement with Begbies Traynor, one of the UK’s leading Corporate Rescue and Recovery practices, to become a new corporate partner. Begbies Traynor handles more than 1000 corporate recovery cases per year, operating from a network of more than 30 UK offices, with clients […]

Business confidence rallied in Q4 2015, but is down for the year overall

Press Release – 29 February 2016 The latest quarterly barometer that measures the outlook for growth and nationwide levels of business confidence has rallied after a 7.1 percent drop in Q3 2015. Q4 2015 of the Chartered Institute of Credit Management’s (CICM) UK Credit Managers Index (CMI) reported growth in both the Manufacturing and Services […]

Will talk of an Interest rate rise affect the CICM’s headline survey?

Press Release – 11 January 2016 After a 7.1 percent fall in Q3 2015 of the Chartered Institute of Credit Management’s (CICM) Credit Managers’ Index (UK CMI), the next round of views from across the manufacturing and services sectors are now being sought. With previous all-time Index highs being recorded, displaying the strength of business […]

NEWS: Business growth splutters after record highs for CICM UK Credit Managers’ Index

Press Release – 1 December 2015 Business confidence and the outlook for growth appear to be stuttering, following two previous quarters’ record highs. According to the latest (Q3 2015) quarterly barometer from the Chartered Institute of Credit Management (CICM), confidence has fallen in both Manufacturing and Services. The CICM’s Credit Managers’ Index (CMI) shows a […]

Credica enters into Corporate Partnership with the CICM

Press Release – 12 November 2015 The Chartered Institute of Credit Management (CICM) has signed an agreement with Credica, the multi-national dispute management and collections software specialist, to become a new corporate partner. With over 15-years’ experience implementing collection systems, Credica, which is based in the UK, serves clients throughout the UK and Europe. It […]

The credit industry’s view is required

Press Release – 7 October 2015 Views are being sought from the credit industry as to the volumes and value of credit being requested and extended across both the manufacturing and services sectors. The research is part of the Chartered Institute of Credit Management’s (CICM) regular Credit Managers’ Index (UK CMI) that revealed record results […]

Leaving the EU will have no impact…

Press Release – 1 October 2015 Almost a third of Credit Managers, those at the heart of managing cash through a business, believe that leaving the European Union will have little or no impact on their future trading. In a survey of 400 members of the Chartered Institute of Credit Management (CICM) – three quarters […]

Another record high for CICM UK Credit Managers’ Index

Press Release – 7 September 2015 Services sector driving business growth according to new barometer The Services sector is driving business confidence and the outlook for growth, according to a new quarterly barometer. The results from the latest Chartered Institute of Credit Management (CICM) Credit Managers’ Index (CMI) for Q2 2015, show a continued renewal […]

M.A.H. INTERNATIONAL CORPORATION becomes CICM’s new Corporate Partner

Press release – 12 August 2015 Global export debt collector and international trade dispute resolution firm, M.A.H. INTERNATIONAL CORPORATION (M.A.H.), has become the latest high profile name to enter into a Corporate Partnership with the Chartered Institute of Credit Management (CICM). M.A.H., a well-established Swiss corporation, was launched in 2003 to target the rapidly expanding […]

CICM signs agreement with Australian Institute to benchmark quality in credit management

Press Release In an historic move, the Chartered Institute of Credit Management (CICM) – Europe’s largest professional credit management body – has signed an agreement with its opposite number in Australia to provide its Quality Accreditation (CICMQ) to members of the Australian Institute of Credit Management (AICM). Under the agreement, the AICM will be licenced […]

Credit industry leaders welcome apprentices in Advanced Credit Control & Debt Collection

Press Release – 22 July 2015 The Chartered Institute of Credit Management (CICM) and Credit Services Association (CSA) have welcomed the announcement that the Department for Business, Innovation and Skills (BIS) has approved an employer bid to develop an Advanced Credit Control & Debt Collection Trailblazer Apprenticeship standard. Apprentices will gain advanced knowledge about credit […]

CICM UK Credit Management Index for Q2 launched!

Press Release – 7 July 2015 CICM seeks credit managers’ views in national survey. After record results in Q1 2015 of the CICM Credit Managers’ Index (CICM UK CMI), the industry’s views are being sought for the next survey. The most recent results saw the manufacturing industry drive business confidence and the outlook for growth […]

Record high for CICM UK Credit Managers’ Index

Press Release – 28 May 2015 Index continues to mirror FTSE All Share Index 78% of credit managers have increased their role and responsibilities in recent years The manufacturing sector is driving business confidence and the outlook for growth, according to a new quarterly barometer. The results from the latest Chartered Institute of Credit Management […]

CICM welcomes focus on PPC in new Business Secretary’s first speech

Press Release – 19 May 2015 Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM), has welcomed a speech by the new Business Secretary, Sajid Javid, confirming his support for the Prompt Payment Code (PPC), managed on behalf of the Department for Business, Innovation and Skills by the CICM: “It is encouraging […]

CICM welcomes new apprenticeships in credit management

Press Release – 14 April 2015 The announcement by The Department for Business, Innovation and Skills (BIS) to develop a Credit Controller Trailblazer Apprenticeship Standard has been welcomed by The Chartered Institute of Credit Management (CICM), Europe’s largest credit management organisation. Apprentices will gain knowledge about all aspects of credit management from credit application processing […]

CICM qualification achieves accreditation from the Money Advice Service

Press Release – 13 April 2015 The Chartered Institute of Credit Management’s Money and Debt Advice qualifications, which are Ofqual regulated, have now achieved accreditation against the Money Advice Service (MAS) Quality Framework for Initial Contact, Support Work and Advice Work. This means that learners who achieve these qualifications will have met recognised benchmark standards […]

Give your voice to the latest CICM UK Credit Managers’ Index

Press Release – 8 April 2015 The latest round of the CICM Credit Managers’ Index (CICM UK CMI) has opened seeking views from credit managers to learn how businesses are currently managing their cash. The most recent index (Q4 2014) highlighted the need to improve risk management, and the better use of credit intelligence. It […]

Joint BIS and CICM Prompt Payment Code news

Press Release – 25 March 2015 Signatories of the Prompt Payment Code (PPC) will today receive a letter announcing the formal launch of the new PPC website and confirming a series of changes to payment commitments that all signatories will now be obliged to follow. The letter, signed by Matthew Hancock, the Minister of State for […]

CICM welcomes Diageo’s clarification of supplier terms and commitment to SMEs

Press Release – 13 March 2015 The Chartered Institute of Credit Management (CICM) has welcomed the decision by Diageo, the global drinks company, to clarify its payment terms to suppliers and commit to a maximum 60-day payment terms for all SMEs in the UK. The decision follows a series of meetings and discussions between Diageo […]

CICM unveils Royal Charter

Press Release – 11 March 2015 The Lord Lieutenant of Rutland, Lawrence Howard was in attendance to formally unveil the Royal Charter granted to the Chartered Institute of Credit Management (CICM) yesterday. Speaking at the ceremony, Lawrence Howard said this was the first time he had presented a Charter as Her Majesty The Queen’s Representative: […]

CICM welcomes move by IPs to bring greater clarity on fees

Press Release – 4 March 2015 The Chartered Institute of Credit Management (CICM) has welcomed the announcement by the Business Minister Jo Swinson that will oblige Insolvency practitioners (IPs) to provide upfront estimates of the cost of working on insolvency cases, thus ending the uncertainty of unlimited hourly charges. Philip King, Chief Executive of the CICM, […]

CICM UK Credit Managers’ Index shows continued business confidence

Press Release – 3 March 2015 Q4 2014 completes a strong year for credit and risk, with the index averaging at 59.2, the highest in the CMI’s history. A year-on-year 27% increase in those wanting improved risk management operations by gaining detailed intelligence on the credit worthiness of customers. Business confidence and the outlook for […]

Minister and CICM announce action to end poor payment practices

Big firms should pay small suppliers in 30 days. [BIS Press Release] Business Minister Matthew Hancock will today announce tough action to end poor payment practices. In a speech to the EEF, the manufacturers’ organisation, Matthew Hancock will announce that the government-backed Prompt Payment Code will now promote 30 day terms as standard, with signatories […]

CICM holds the front page

Press Release – 23 February 2015 The Chartered Institute of Credit Management (CICM) is advertising its new Chartered status in the national press. A combination of full page and half page display advertisements have been appearing in the Evening Standard, the Metro and a range of business-to-business and trade media over the past few weeks […]

The ICM starts New Year by Royal Approval

Press Release (1 January 2015) The Institute of Credit Management (ICM) has today formally become the Chartered Institute of Credit Management (CICM), confirming its position as the recognised standard in credit management. Philip King, Chief Executive of the CICM, says that credit managers are responsible for managing more than £4 trillion of trade debt each […]

Your chance to speak up in the latest CICM UK Credit Managers’ Index

Press Release –  13 January 2015 The latest round of the CICM Credit Managers’ Index (CICM UK CMI) has opened seeking views from credit managers to help compile the most comprehensive study of the credit industry and how businesses are currently managing their cash. The most recent Index (Q3 2014) of professionals working in both […]

Corporate Partner update – Main Capital invests in MBO OnGuard

Press Release – 9 January 2015 Main Capital III has acquired a majority stake in credit management software company OnGuard International Holding BV (‘OnGuard’). OnGuard provides credit management software solutions and has built up an international customer-base of over 850 customers in more than 42 countries. Click here to read the full press release.

Christmas video message from Philip King, CEO

Watch Philip’s video message where he reflects on the successes of 2014 and the granting of the Royal Charter, and looks forward to a new era as the Chartered Institute of Credit Management.

Views sought on strengthening the Prompt Payment Code

Press Release – 17 December 2014 Proposal for a new Enforcement Board for the Prompt Payment Code Maximum payment term could be considered Government also launches consultation on nullifying ban on invoice assignment The Institute of Credit Management (ICM), in partnership with the Department for Business, Innovation and Skills (BIS), has launched a survey to […]

ICM and Minister’s Cashflow Tip to Small Businesses

Press Release – 4 December 2014 The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Business and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow. “If your customer goes bust, make sure you tell the Insolvency Practitioner anything you may know about the assets […]

ICM UK Credit Managers’ Index shows new high in business confidence

Press Release – 1 December 2014 Business confidence and the outlook for future growth has reached an all time high as companies seek new and additional lines of credit and show a marked increase in their appetite for risk. These are the results from the latest Institute of Credit Management (ICM) Credit Managers’ Index for […]

IMPORTANT ANNOUNCEMENT ABOUT THE ICM

Press Release – 6 November 2014 The Institute of Credit Management (ICM) has been granted a Royal Charter, confirming its position as the recognised standard in credit management. Philip King, Chief Executive of the ICM, believes that the new status is arguably the most significant achievement in the Institute’s 75-year history: “Recognition affirms the quality […]

Government announces Prompt Payment Code Advisory Board chaired by ICM

Press Release from Department for Business, Innovation & Skills and The Rt Hon Matthew Hancock MP – 28 October 2014 Leading businesses and the public sector have come together to make sure suppliers are paid on time and treated fairly. Representatives from Aviva, Barclays, Bury Council, City of London Corporation, Fujitsu, Greggs, Skanska and Stort […]

BREAKING NEWS: ICM gives evidence

Press Release – 14 October 2014 A leading business organisation has welcomed the commitment by Government to further strengthen the Prompt Payment Code (PPC), one of the principal weapons in the fight against unfair payment practices. But in giving evidence today to the House of Commons Public Bill Committee considering the Government’s Small Business, Enterprise […]

Have your say – UK Credit Managers’ Index

Press Release – 6 October 2014 The latest round of the ICM UK Credit Managers’ Index (ICM UK CMI) has opened seeking views from credit managers to help compile the most comprehensive study of the credit industry and how businesses are currently managing their cash. The most recent Index (Q2 2014) of professionals working in […]

New risks survey: 14 sectors in three major regions of the world

Read the latest quarterly report from Corporate Partner, Coface. Tentative signs of improvement in sector risks in Europe. Western Europe: the metal and automotive industries have left the “very high risks” category. Nil growth recorded in the eurozone in Q2 2014 confirms the scenario of an exceptionally slow recovery. However, according to Coface’s forecasts, in […]

ICM and Minister’s Cashflow Tip to Small Businesses

Press Release – 29 September 2014 The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Business and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow. “If your customer isn’t responding to requests to pay, consider using a third party collector sooner rather than later. […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 18 August 2014 The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Business and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow. “If you’re not going to be able to pay a supplier on time, tell them as soon as you […]

Corporate Partner Coface issue press release on results for first half of 2014

Press Release – 29 July 2014 Growth and profitability in line with guidance. The consolidated turnover of the Group increased by +1.8% on a like-for-like basis and was virtually stable (-0.3%) at current Group structure and exchange rates. This performance was driven by sales rebound started in 2013: the production of new contracts was up […]

Demand soars for ICM’s Taking Control of Goods Qualification

Press Release – 22 July 2014 Demand for the newly-launched ICM Level 2 Award in Taking Control of Goods (TCG) has reached record highs, reinforcing the Institute of Credit Management’s position as ‘the recognised standard’ for learning and development. Developed in conjunction with the High Court Enforcement Officers Association (HCEOA) in response to the Government’s […]

Have your say – UK Credit Managers’ Index

Press Release – 8 July 2014 The latest round of the ICM UK Credit Managers’ Index (ICM UK CMI) has opened seeking views from credit managers to help compile the most comprehensive study of the credit industry and how businesses are currently managing their cash. The most recent Index (Q1 2014) of professionals working in […]

Corporate Partner Coface issue press release on the strength of the British economy

Press Release – 20 June 2014 The UK upgraded to A2 due to the strength of its recovery. Affected in 2009 by a recession more intense than other European countries under the effect of a sharp drop in household consumption and investment, the British economy is currently distinguished by the strength of renewed growth (1.8% in […]

ICM launches Level 2 Award in Taking Control of Goods with the HCEOA

Press release – 20 June 2014 The ICM has launched a Level 2 Award in Taking Control of Goods (TCG) that has been developed in conjunction with the High Court Enforcement Officers Association (HCEOA). The award is fully Ofqual accredited and approved by the Ministry of Justice and Skills for Security, and the first exams […]

Corporate Partner Sidetrade reveals the secrets of top-performing businesses

Press Release – 17 June 2014 Sidetrade has published its third edition of Working Capital Overview, covering Europe’s commercial credit market. How do your policies on managing payment delay, credit risk and financial customer relationship measure up? Achieving a competitive edge is crucial to any business survival; effective customer payment terms are a constant and […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 11 June 2014 The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Skills and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Don’t assume your customer can, or will, pay you on time. Obtain a credit reference agency report to assess […]

ICM urges Government to be clearer on key late payment issue

Press Release – 30 May 2014 Institute says BIS has ‘ducked the issue’ regarding ‘grossly unfair’ terms The Institute of Credit Management (ICM) has welcomed the Government’s commitment to working with it in further strengthening the Prompt Payment Code (PPC) and plans for a new robust reporting framework that focuses on the needs of suppliers. […]

ICM UK Credit Managers’ Index sees highest headline score as recovery continues

Press Release – 30 May 2014 Confidence levels among UK credit managers have again shown sustained signs of improvement, and companies are marginally improving the speed with which they collect the cash according to the latest ICM UK Credit Managers’ Index (CMI – Q1 2014).  82% of respondents say that doubling business investment tax relief […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 22 May 2014 The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Skills and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Don’t just wait and hope to receive payment of a large invoice. It’s your money and it should be […]

Corporate Partner Coface issue press release

Press Release – May 2014 Insolvencies in Central & Eastern Europe 2013 Companies in the CEE region faced a challenging year in 2013: The already weak economic situation deteriorated and household consumption decreased due to fiscal measures designed to tackle rising budget deficits. Access to credit was further constrained in line with reduced supply and […]

Corporate Partner Coface issue press release on quarterly credit risks survey

Press Release – April 2014 Sector risk stabilising in North America and Europe but becoming a source of concern in emerging Asia. Western Europe: against a backdrop of early signs of stabilisation, several sectors continue to show high risk While the recession appears to be coming to an end in Western Europe, it has not […]

ICM wins marketing and design award

Press Release  – 28 April 2014 The Institute of Credit Management (ICM) has won the Marketing and Design category at the Rutland Pride Business Awards 2014. Presented at a glittering gala dinner at the Ladywood Estate in Knossington, the awards are designed to celebrate local businesses in Stamford and Rutland’s achievements. Businesses had to demonstrate they […]

ICM and Minister release latest cashflow tip

Press release – 26 April 2014 ICM and Matthew Hancock MP, Minister of State for Skills and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Paying your suppliers on or before the agreed date is part of responsible trading and creates a stronger, more sustainable, supply chain. Be responsible.” […]

ICM leads drive for new Construction Supply Chain Payment Charter

Press Release – 23 April 2014 The Institute of Credit Management (ICM) is playing a lead role in delivering a new Construction Supply Chain Payment Charter that obliges signatories to adhere to 11 new ‘Fair Payment Commitments’. The Charter, agreed by the Construction Leadership Council (CLC), the body set up to deliver the Government’s industrial strategy for […]

Corporate Partner Coface issue press release on the decline of BRIC economies

After 10 years of frenetic growth, the BRICS are slowing down sharply. For 2014 Coface forecasts growth of, on average, 3.2 points lower than the average growth these countries registered over the previous decade. At the same time, other emerging countries are accelerating their development. Among them, a ‘top 10’ emerges with good production prospects […]

ICM surveying opinions for ICM UK Credit Managers’ Index

Press Release  – 7 April 2014 The latest round of the ICM Credit Managers’ Index (CMI – Q1 2014) has opened seeking views from credit managers to help compile the most comprehensive study of the credit industry and how businesses are currently managing their cash. The CMI is a diffusion index, producing ‘scores’ of between […]

Sidetrade becomes an ICM Corporate Partner

Press Release – 27 March 2014 Sidetrade, one of the UK’s largest Credit management software providers, has become the latest industry leader to join the Institute of Credit Management (ICM) as a new Corporate Partner, having already worked with the ICM on a range of initiatives over the last two years. Launched in 2000, Sidetrade’s […]

OnGuard signs ICM Corporate Partnership

Press Release – 19 March 2014 OnGuard, the credit management software specialist, has agreed a new Corporate Partnership agreement with the Institute of Credit Management, Europe’s largest membership body for credit management professionals. OnGuard’s sophisticated software can be integrated into one single solution that focuses on credit risk, collections, complaints and cash allocation. Credit managers […]

Corporate Partner Coface issue press release on China’s corporate overdue payments

Press release – 18 March 2014 Coface’s survey of corporate credit risk management in China carried out in the fourth quarter of 2013, revealed that 8 out of 10 companies in China experienced overdue payments in 2013. The chemical, industrial machinery and household electronic appliances sectors are at higher risk. Since credit facilities will remain […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 10 March 2014  The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Skills and Enterprise, have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Call your customer a few days after sending a large invoice to check that it’s been received and there […]

ICM UK Credit Managers’ Index shows more signs of economic recovery

Press Release – 27 February 2014 Confidence levels among UK credit managers have shown sustained signs of improvement, and companies are improving the speed with which they collect the cash according to the latest ICM Credit Managers’ Index (CMI – Q4 2013). With a headline index of 58.5 for Q4, the index is 1.3 points […]

Corporate Partner Coface press release on winning award

Press Release – 17 February 2014 Coface UK & Ireland wins at the ICM British Credit Awards 2014 Coface UK & Ireland scooped the prestigious title of Credit Insurer of the Year on Wednesday night at the credit industry’s annual awards in London. The British Credit Awards are held by the Institute of Credit Management […]

ICM British Credit Awards – Winners Announced

Press Release – 13 February 2014 Cheryl Horstead of BT scooped the prize for Credit Professional of the Year at the Institute of Credit Management (ICM) British Credit Awards last night, the Judges agreeing that ‘she stood out head and shoulders above the rest for her passion and drive for excellence.’ Cheryl was one of […]

ICM UK Credit Managers’ Index shows signs for optimism

Press Release – 12 December 2013 Confidence levels among UK credit managers are continuing to show signs of improvement, and companies are improving the speed with which they collect the cash according to the latest ICM Credit Managers’ Index (CMI – Q3 2013).  With a headline index of 57.2 compared to 55.0 to end September […]

Business leader believes late payment can be overcome

Press Release – 9 December 2013 ICM responds to news of BIS consultation ‘Building a responsible payment culture’ A leading business organisation has urged firms to engage with the Government’s new consultation on late payment and consider further ways in which existing initiatives such as the Prompt Payment Code (PPC) can be made more effective. […]

ICM says late payment debate must not descend into political point scoring

Press Release – 14 October 2013 A leading business organisation has welcomed the Government’s plans to act on Late Payment, but urged MPs to acquaint themselves fully with the facts and not allow the issue to descend into political point-scoring. Philip King, Chief Executive of the Institute of Credit Management (ICM), says that while Late […]

Press release – ICM seeks opinions on UK Credit Managers’ Index

Press release – 3 October 2013 The latest round of the ICM Credit Managers’ Index (CMI – Q3 2013) has opened with views from credit managers being sought to help compile the most comprehensive study of the credit industry and how businesses are currently managing their cash. The CMI is a diffusion index, producing ‘scores’ […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 16 September 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Don’t continue supplying a customer who’s not paying unless there’s a good reason and you’re confident they can.  Allowing […]

ICM responds to significant growth in the Credit and Collections sector

Press Release – 12 September 2013 With the profile of credit managers on the rise, and the opportunities for a career in credit management now stronger than ever, the Institute of Credit Management (ICM) has launched a new initiative – including a new website – to more fully articulate the support it delivers to individuals […]

Burlington Group joins forces with The Institute of Credit Management

Press Release – 9 September 2013 Leading debt collection and enforcement specialist Burlington Group is the latest corporate sponsor to engage with the Institute of Credit Management (ICM). The partnership is intended to increase awareness of High Court Enforcement techniques among members seeking to develop litigation and enforcement processes. Founded in 2008, with private equity […]

ICM and Minister’s Cashflow Tip

Press Release – 7 August 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly tip for small businesses to better manage their cashflow. “Burying your head in the sand is the worst possible option. If you can’t pay a supplier on time, […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 22 July 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better manage their cashflow. “If an invoice hasn’t been paid, chase the customer. While you’re waiting and hoping they’re going to pay soon, […]

Statement following publication of Transparency and Trust

Press Release – 16 July 2013 Philip King – Chief Executive of the Institute of Credit Management (ICM) – has welcomed the Discussion Paper: Transparency and Trust from the Department of Business, Innovation and Skills (BIS), and especially the thinking around the future disqualification of directors: “It is right that directors who are deemed to […]

The ICM wins prestigious MemCom Award

Press Release – 14 May 2013 The Institute of Credit Management (ICM) has won a prestigious industry award for encouraging better payment behaviour and raising the profile of professional credit managers and the vital role they play in supporting the economic recovery. Working with its external communications agency Gravity London, the ICM scooped the accolade […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 14 June 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Credit insurance is worth considering if you’re worried about your customers’ financial viability and it can make finance more […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 8 May 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Your suppliers might be depending on their invoices being paid promptly. Don’t threaten their survival by delaying payment.” The […]

ICM warns that looks can be deceptive in new insolvency figures

Press Release – 3 May 2013 Figures from the Insolvency Service that show a fall in both company and individual failure are no cause for early celebration, says the Institute of Credit Management, nor confirmation that the UK is on its way to recovery. Philip King – Chief Executive of the ICM – warns that […]

ICM UK Credit Managers’ Index Opens – Views being sought

Press Release – 8 April 2013 The latest round of the ICM Credit Managers’ Index (CMI – Q1 2013) has opened with opinions from credit managers being sought to help compile the most comprehensive study of how businesses are currently managing their cash. The CMI is a diffusion index, producing ‘scores’ of between one and […]

Credit to MBNA and ICM for pioneering new partnership

Press release – 26 March 2013 MBNA and the Institute of Credit Management (ICM) have signed a ground-breaking new partnership aimed at up-skilling hundreds of employees working in the UK credit card lender’s Credit division. The agreement will see the creation of a new MBNA Credit Business School and Learning Partnership, with the ICM offering […]

ICM wins national recognition for raising the profile of Credit Management

Press Release – 22 March 2013 The ICM has been recognised in a national Public Relations Award Programme for raising the profile of the credit management profession and highlighting the ongoing issues surrounding late payment. The work of the ICM, delivered in partnership with its communications agency Gravity London, beat off six other entries from […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 21 March 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Find out, before you raise an invoice, what details your customer needs (e.g. do you need a purchase order […]

New figures from ICM show shift in late payment culture

Press Release – 4 March 2013 The Institute of Credit Management (ICM) has published new figures regarding the continued success of its two cashflow initiatives devised and implemented for the Department of Business, Innovation and Skills (BIS). Managing Cashflow Guides: as at 12:00pm Friday 1st March 2013, more than 426,000 cashflow guides had been downloaded […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 26 February 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better manage their cashflow. “If a customer tells you they’re going to extend your payment terms and pay you later, don’t just roll […]

The winners of the ICM British Credit Awards 2013 Announced

Press Release – 7 February 2013 The winners of the Institute of Credit Management’s British Credit Awards 2013 were recognised at a glittering gala dinner at London’s Hilton Park Lane last night. The winners included a broad range of businesses working in the credit profession, including big names such as Britvic (Best Use of Credit […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

Press Release – 25 January 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Supplying customers without the certainty of getting paid is crazy. Use credit reference information sources to find out all […]

Dragon urges suppliers to take more responsibility in getting paid

Press Release – 10 January 2013 Businesses should consider alternative funding mechanisms James Caan, the serial entrepreneur, is urging smaller businesses to take more responsibility for their own actions in getting paid, and to consider alternative funding mechanisms in order to keep the cash flowing. Writing the first in a new series of guest blogs […]

Coface sign up to ICM corporate partnership scheme

1 December 2012 Credit insurer and trade risk expert Coface has become a Corporate Partner of the Institute of Credit Management (ICM). Philip King, Chief Executive of the ICM, believes Coface is well positioned to support the Institute’s aims and those of its membership: “As a global player facilitating trade credit for over 60 years, […]

ICM Sounds note of caution over proposals for the regulation of IPS

21 December 2011 The Institute of Credit Management (ICM) has given a cautious welcome to the letter from Ed Davey (Minister for Employment Relations, Consumers and Postal Affairs) in response to consultation on reforms to the regulation of insolvency practitioners, and specifically news that he has not ruled out moving to a single regulator. “We […]

Philip King explains the impact late payments can have on businesses

14 December 2011 Philip King, Chief Executive of the Institute of Credit Management, spoke to BBC Radio 5 Live’s Wake Up To Money programme and is also mentioned on the BBC Business News website. To listen to Philip explaining the impact late payments can have on businesses click here. To read the ICM press release […]

ICM Supports Industry Drive to Tackle Late Payment

13 December 2011 The Institute of Credit Management (ICM) has thrown its weight behind an initiative from the Forum of Private Business to tackle the issue of late payment. Philip King, Chief Executive of the ICM, has added his signature to a letter to Mark Prisk, the Business Minister, from more than a dozen business […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

17 November 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Make sure payments due to suppliers are in your cashflow forecast so they don’t catch you by surprise. “ The cashflow ‘tips’ […]

Tips on how to finance business equipment covered in new cashflow guide

15 November 2011 A new guide that provides essential advice for SMEs investing in vital but expensive business equipment has been published by the Institute of Credit Management (ICM) as part of its highly successful ‘Managing Cashflow’ series. The guide, produced in association with the Finance & Leasing Association (FLA) and the National Association of […]

Credit Managers’ Index score is lowest in four quarters

11 November 2011 Businesses are finding it harder to collect their cash. Statistics from the latest Credit Managers’ Index (CMI – Q2 2011) have revealed the lowest headline score in four quarters, suggesting that confidence levels are falling and companies are finding it harder to collect their cash. With a headline index of 51.8 to […]

Cautious welcome for new consultation on bankruptcy

8 November 2011 The ICM has welcomed the consultation launched by the Insolvency Service regarding the reform of the process to apply for bankruptcy and compulsory winding up. “We will actively consult with our members on this important subject,” says Philip King, Chief Executive of the ICM. “Although Courts remain an important part of the […]

JIC appoints Philip King as new lay member

7 November 2011 Philip King, Chief Executive of the Institute of Credit Management (ICM), has been appointed a Lay Member of the Joint Insolvency Committee (JIC). The JIC promotes a consistency of approach across the organisations that authorise insolvency practitioners in Great Britain, also providing a forum that allows for discussion within the industry. Philip […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

18 October 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Have a system for resolving disputed invoices promptly, especially if a customer is using a small query to withhold a large payment. […]

ICM advice on payment terms for SMEs proves to be in demand

6 October 2011 Agreeing payment terms is the single biggest issue worrying SMEs, according to a leading business organisation. The Institute of Credit Management (ICM) reports that its Payment Terms guide, produced by the ICM for the Department of Business Innovation and Skills (BIS), is proving to be by far the most popular of the […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

20 September 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Watch out for any wording in documents from your customer that changes the agreed payment terms. If you accept their order, you […]

Commons debate highlights value of professional credit management

15 September 2011 MPs not doing enough to use late payment help already in place The recent debate by MPs into the issue of Late Payment once again highlights the need for more informed dialogue between the credit industry and Government according to a leading business organisation. In welcoming the debate, Philip King, Chief Executive […]

Olympic impact on ICM members yet to be seen

1 September 2011 The Olympics is failing to ignite the interest of credit managers, despite the heavy emphasis on the new business opportunities that it presents. With just under a year to go until London 2012, reactions are mixed, according to figures from the Institute of Credit Management (ICM). While the majority (54 percent) believe […]

Discussion paper on small business reporting brings more confusion than clarity

26 August 2011 The Government’s Discussion Paper on simpler reporting for the smallest businesses appears once again to have missed the fundamental point: businesses rely on more information, not less, to extend credit, and without credit, the longed-for business recovery will not happen. Philip King, Chief Executive of the Institute of Credit Management (ICM), says […]

ICM welcomes delay as Government reviews decision on ‘Phoenix’ Insolvencies

23 August 2011 The Institute of Credit Management (ICM) has welcomed news that the Government is to delay the introduction of new rules to crack down on ‘phoenix’ companies resulting from ‘pre-pack’ administrations, taking the Insolvency Services’ hesitation as “firm evidence that the issue is at last being taken seriously and that the voices of […]

ICM urges urgent Government re-think on Micro-Business Plan

19 August 2011 The Institute of Credit Management (ICM) has launched a petition with Graydon UK, the commercial credit referencing agency, to prompt a Government rethink on plans to exempt micro-businesses from having to file accounts at Companies House – plans it believes will seriously hamper the economic recovery rather than encourage it. The move follows […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

10 August 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “ Set rules about granting credit that you (and your employees) always follow. Don’t be tempted to break them, even if you’re […]

ICM Members see improved DSO figures despite troubled economy

25 July 2011 While businesses are struggling to make any headway in the current wave of tough economic conditions, those businesses employing qualified credit professionals are seeing a marked improvement in overdue payments, according to new research. A survey of 8,000 members of the Institute of Credit Management (ICM) has found that two thirds (67%) […]

ICM Says ‘Name and Shame’ Plans ‘Unworkable’

22 July 2011 Government plans to ‘name and shame’ late payers is impractical, unworkable and yet another missed opportunity. More than this, it appears to chase a headline rather than address the fundamental issue that should be focused around up-skilling businesses and giving them the tools to better understand the value and importance of best […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

11 July 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “ Make sure the invoice details are accurate before you consider taking further action for non-payment, it will avoid embarrassment and the […]

ICM highlights concerns over mediation in latest MOJ consultation

6 July 2011 The Institute of Credit Management (ICM) has welcomed proposals to shake up the process of solving disputes in the County Courts but highlighted specific concerns over the role of mediation. Responding to the Ministry of Justice Consultation: Solving Disputes in the County Courts, Philip King, Chief Executive of the ICM says that […]

King at the door of number 10!

28 June 2011 Philip King, Chief Executive of the Institute of Credit Management (ICM), met recently with senior policy advisers at 10 Downing Street to discuss future initiatives to support small businesses manage cashflow. “It was an extremely useful meeting at which we discussed a number of significant proposals,” Philip says, “including ways of maximising […]

ICM’s Journal shortlisted in magazine awards

28 June 2011 Credit Management, the monthly journal of the Institute of Credit Management (ICM), has been shortlisted for two prestigious magazine publishing awards for the quality of its writing. Entering the 2011 Trade Association Business Publications International Awards – the so-called ‘Tabbies’ – for the first time, Credit Management has been nominated in the […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

13 June 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “ Plan your cashflow requirements carefully and update the plan regularly to avoid nasty surprises .” The cashflow ‘tips’ are derived from […]

Credit Managers’ Role Gains Strength Through Troubled Times

24 May 2011 Unemployment may be a concern for most in the current struggling economy but not if you work in credit management, according to new research. A survey of more than 8,000 Members of the Institute of Credit Management (ICM) has found that credit managers are less worried about job security than they were […]

Businesses fail to protect themselves from late payers

23 May 2011 Businesses are failing to make use of publicly available data that could protect their business from poor payers, according to new figures from the Institute of Credit Management (ICM). A survey of Members found that a quarter (24.7%) of those questioned do not use the payment performance data provided in B2B credit […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

10 May 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “For large invoices, call the customer before the payment due date to make sure it has been received and there is no […]

ICM calls for radical change to IP Regulatory Framework

3 May 2011 The Institute of Credit Management (ICM) is calling for a radical change to the current regulatory framework for Insolvency Practitioners to better protect the interests of unsecured creditors. Philip King, the ICM’s Chief Executive, says that a new regime is required that achieves the best possible outcomes for those losing money when […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

14 April 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. “Suppliers are vital to your business so treat them fairly and tell them if anything is going to prevent you paying on […]

ICM website and logo launch heralds new dawn

4 April 2011 The Institute of Credit Management’s (ICM) new website has gone live with a new brand identity and strapline – delivering cash for business. The site, designed in-house with some external support, includes a number of significant enhancements, most notably a new calendar function as CEO Philip King explains: “The new calendar is […]

ICM UK Credit Managers’ Index

4 April 2011 If you haven’t already signed up to participate in the ICM UK Credit Managers’ Index it has now been launched and you can contribute to the third survey. This is an opportunity to be part of an influential and important industry benchmark – please don’t miss out. The survey data will be […]

New guide reinforces advantages of automated payments for SMEs

4 April 2011 New guide reinforces advantages of automated payments for SMEs With £24 billion* now owed to British SMEs in late payments, a new guide for businesses, designed to highlight the cash flow and debt collection benefits of using automated payment methods, has been launched. The Automated Payment Method Guidehas been developed by Bacs […]

ICM website and logo launch heralds new dawn

1 April 2011 The Institute of Credit Management’s (ICM) new website has gone live with a new brand identity and strapline – delivering cash for business. The site, designed in-house with some external support, includes a number of significant enhancements, most notably a new calendar function as CEO Philip King explains: “The new calendar is […]

ICM Voices Support For Enterprise Champions Programme

29 March 2011 The Government’s Enterprise Champions Programme is a positive initiative that will ultimately create the entrepreneurs of tomorrow, according to a leading business organisation. But the opportunity for schools to create and manage their own student businesses must be followed through with tangible support from the business community, and must also ensure that […]

ICM announces winners of prestigious ICM11 Awards

28 March 2011 Karen Kelsey of npower business has been named as the Credit Professional of the Year, at the icm11 awards organised by the Institute of Credit Management (ICM). The award is seen as the ultimate accolade for exceptional performance and achievement in the credit world. Receiving her trophy from the host on the […]

ICM and BIS monthly cashflow ‘tip’ to small businesses

24 March 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage their cashflow. ‘If you don’t ask, you won’t get. Invoice as soon as humanly possible after supplying your goods or service. The sooner the […]

Reducing red tape does not reduce costs to SMEs, business chief warns

7 March 2011 A leading business organisation has slammed the latest news from the Government that hopes to save small businesses around £40 million per year by doing away with the need to produce audited accounts. Far from helping small businesses, the move is more likely to damage a company’s access to credit therefore restricting […]

ICM and BIS combine to provide monthly cashflow ‘tips’ to small businesses

24 February 2011 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have teamed up to provide a monthly ‘tip’ for small businesses to better manage their cashflow. The advice comprises a short cashflow ‘tip’ derived from the series of Managing Cashflow Guides that have to date […]

New Guide provides simple tips on how small businesses can improve their credit rating

17 February 2011 Small businesses are missing out on credit from suppliers through ignorance of what will improve their credit rating, according to the chief executive of one of the leading business organisations. And while consumers increasingly understand the importance of their own credit ‘score’, smaller companies fail to understand even the simplest actions that […]

ICM announces plans for apprenticeship scheme

11 February 2011 With the Government driven Apprenticeship Week in full flow, the Institute of Credit Management (ICM) has given full backing to the initiative by announcing plans for its own Credit Apprenticeship scheme.  The ICM will be inviting UK businesses to join the campaign which will potentially see school-leavers join credit departments to build […]

Merlin conjures wrong image of business failure

10 February 2011 Britain’s banks should not be forced to lend and small businesses are pointing the finger in the wrong direction for their failure, according to the leader of one of the top business organisations. Philip King, Chief Executive of the Institute of Credit Management (ICM), says that the agreement reached by Britain’s largest […]

ICM welcomes Insolvency Service’s consultation on insolvency practitioners regulations

10 February 2011 The Institute of Credit Management has voiced its support for The Insolvency Service’s consultation in response to proposed changes to the corporate insolvency regime. The Insolvency Service’s consultation period sets out to seek views on the OFT recommendations made to the Government, which detail changes to the corporate insolvency regime to ensure […]

Seal of approval for new ICM President

9 February 2011 Stephen Baister, a solicitor and the Chief Bankruptcy Registrar since 2004, has been confirmed as the new President of the Institute of Credit Management (ICM) following the Board’s meeting in December 2010. He succeeds Master Robert Turner. A graduate of Merton College, Oxford, Stephen was admitted as a solicitor in 1981, being articled […]

Glyes Brandreth to host icm11 Awards

9 February 2011 Writer, broadcaster and former MP, Gyles Brandreth, has been chosen to host the icm11 Awards, the most prestigious accolades in the credit profession. Gyles was a former Government Whip during John Major’s leadership, and regularly appears on popular TV shows such as BBC’s The One Show, Have I Got News For You […]

ICM welcomes new move for financial education in schools

31 January 2011 Chief Executive of The Institute of Credit Management (ICM) has added his support to news of the new All-Party Parliamentary Group on Financial Education for Young People, set up by Justin Tomlinson MP, which is being launched today. Philip King, a member of pfeg (personal finance education group) was recently appointed to […]

ICM strengthens ties with DebtCred

28 January 2011 Philip King, Chief Executive of the Institute of Credit Management (ICM) has joined the Shrieval Council of DebtCred, the financial literacy project for secondary schools, in a move that further strengthens the ICM’s long-term relationship with the initiative’s parent group, Credit Action. Mr King will join Malcolm Hurlston, Chris Tapp (previously the […]

New ‘calculator’ tots up trouble in store for small business cashflow

27 January 2011 The results of a new online tool launched by the Institute of Credit Management (ICM) to give small businesses an early warning of potential problems with cashflow are already giving cause for alarm. The online calculator provides a simple traffic light warning of impending cashflow difficulties based on outstanding „debtor days‟. Those […]

Shortlist for icm11 Awards announced

26 January 2011 The shortlist for the icm11 awards, the most prestigious accolades in the credit profession, has been announced as follows: Credit Professional of the Year: Karen Kelsey, npower business; Julie Harris, GeoPost UK; Andy Scholes, SITA UK; Samantha Park, British Gas Business. Unsung Hero Award: Tim Peakman, RBS Insurance; Linda King, Veolia Environment […]

ICM Chief Philip King joins Government working group

15 December 2010 Institute of Credit Management (ICM) Chief Executive, Philip King, is to join the working group of the Small Business Economic Forum (SBEF), a Government initiative championed by the Minister for Business and Enterprise, Mark Prisk, MP. The SBEF’s working group comprises select representatives from the small business, accounting, banking and credit communities. […]

ICM welcomes FSB report on mentoring scheme

21 October 2010 Involvement should be backed by all businesses, not just banks The Institute of Credit Management (ICM) has welcomed the Federation of Small Businesses (FSB) report on the national mentoring scheme aimed at helping start-up and growing businesses flourish, but urges that it involves all businesses and SME experts, and not just banks. […]

ICM Ashton Court Roadshow proves resounding success

21 October 2010 The latest and penultimate stop this year for the Institute Credit Management’s (ICM) regional roadshow hit Bristol in October, and was deemed the most successful roadshow of the year. More than 70 members, non-members and local business leaders from the South West region attended the event. ICM Chief Executive, Philip King, opened […]

ICM holds Court for next roadshow

5 October 2010 The penultimate stop on the Institute of Credit Management’s (ICM) regional roadshow tour of 2010 is in the grand surroundings of Ashton Court Mansion near Bristol on October 12. Members, non-Members and local business leaders are encouraged to attend the breakfast briefing for useful hints and tips on how best to keep […]

Nominations for the icm11 Awards now open

30 September 2010 Nominations for the icm11 awards, the most prestigious accolades in the credit profession, are now open. The awards, organised and hosted by the Institute of Credit Management, are designed to reward and acknowledge excellent practice in an increasingly complex and demanding profession. The ICM awards, now in their fifth successive year, are […]

Institute of Credit Management celebrates 30 years of Recruitment success

23 September 2010 The Institute of Credit Management (ICM) Recruitment arm is celebrating 30 years as a leading supplier of credit personnel throughout the UK. During this time it has placed more than 1,000 credit professionals ranging from Credit Controller to Credit Director. Working inside the ICM has provided the Recruitment team unparalleled insight into […]

ICM launches Credit Services Directory

6 September 2010 The Institute of Credit Management (ICM) has recently launched Cr£ditWho?, a fully searchable directory of product and service providers, aimed at giving credit professionals and businesses needing advice an easy route to the right solution. Seen as an important service from the ICM as the trusted source of information, both for its […]

BFS-TI Accredited by Institute of Credit Management

19 August 2010 Leading institutes team up to offer specialist credit courses to clients Manama, Bahrain 08 August, 2010:  The BFX Training Institute (BFX-TI), an internationally accredited training institute providing world class conventional and Islamic financial training and education courses, today announced that it has achieved accreditation as an official provider of tuition for the […]

ICM says focus should be on late payment not bank lending

8 August 2010 Figures from Bacs Payment Schemes Limited (Bacs), the organisation behind Direct Debit and Bacs Direct Credit, show that outstanding invoices owed to Britain’s SMEs are estimated to be £24 billion, with the average amount owed to an SME at any one time being £25,000. Philip King, Chief Executive of the ICM, believes […]

ICM offers helping hand to Notts businesses on cashflow management

2 August 2010 Experts from the world of credit management will be on hand to give best advice to local businesses on how to manage their cashflow when the Institute of Credit Management (ICM) Roadshow rolls into town – at Norwood Park Country House in Southwell, Nottinghamshire on August 19th. Local businesses can tap into […]

Businesses still failing to see value in cashflow management

1 June 2010 Survey shows businesses cutting back on credit staff Businesses are cutting back on recruiting accounts staff, even though their role in keeping the cash flowing is more vital than ever. Indeed many of those currently in employment fear for their jobs as businesses rein in their recruitment plans and look to make […]

ICM and Bacs highlight late payment issues

15 April 2010 Bacs Payment Schemes Limited (Bacs), the organisation behind Direct Debit and Bacs Direct Credit, has announced a working partnership with the Institute of Credit Management (ICM) to drive further awareness of the Prompt Payment Code and promote the importance of paying on time, across the whole business community. Backed by the government, […]

Industry Chief says SME adjudicator doomed to fail

1 April 2010 The role of the Small Business Credit Adjudicator (SBCA) that was announced in the budget, has been called into question by the CEO of the ICM, Philip King. The SBCA will hear cases referred by Business Link’s Financial Intermediary Service, where a business may have been unfairly denied credit. Advising on the […]

ICM announces winners of prestigious icm10 awards

24 March 2010 In its fourth successful year, the icm10 awards ceremony was held at The Royal Courts of Justice, commonly called the Law Courts, on the Strand, London on 16 March. Organised and hosted by the Institute of Credit Management (ICM), the awards are designed to reward and acknowledge excellent practice in an increasingly […]

icm10 awards

22 March 2010 Meera Syal, British-born actress, writer and comedian, will present the awards at this year’s icm10 Gala Awards dinner that takes place at the Royal Courts of Justice in London on March 16. Among the awards is the Credit Professional of the Year, which singles out the person who has made a tangible […]

Plans to make bankruptcy easier are ill-conceived, Institute warns

5 February 2010 Government proposals to reduce bankruptcy to an online ‘box ticking’ exercise have been roundly condemned by the organisation whose Members are most likely to have to deal with the fall-out. “Applying for insurance or booking a holiday online is one thing,” says Philip King, Chief Executive of the Institute of Credit Management […]

ICM announces icm10 Awards shortlist

25 January 2010 The Institute of Credit Management (ICM) has announced the shortlist for the prestigious icm10 Awards, which reward the highest levels of professionalism across the credit management industry. The winners will be revealed at the icm10 Gala Awards Dinner, which is to be held at the Royal Courts of Justice, London on Tuesday […]

Small businesses ‘technical competence’ in granting credit called into question

2 December 2009 The ‘technical competence’ of small businesses to make informed decisions on credit has been called into doubt by an industry Think Tank led by the Institute of Credit Management (ICM). A previous over-reliance on credit insurance and credit reports and the ability to deflect risk decisions to a third party, has left […]

ICM welcomes government retreat on limitations

25 November 2009 The Institute of Credit Management (ICM) has praised the actions of the Ministry of Justice in retreating from planned changes to the Civil Law Reform Bill* that could have seen hundreds of businesses forced to write off millions of pounds of debt. The climb down, the ICM believes, is in no small […]

Nomination for the icm10 awards has opened

18 September 2009 Nominations for the icm10 awards, the most prestigious accolades in the credit profession, are now open. In their fourth successful year, the awards, organised and hosted by the Institute of Credit Management, are designed to reward and acknowledge excellent practice in an increasingly complex and demanding profession. The ICM awards are unlike […]

Editor takes new role in commercial development

29 August 2009 Rob Beddington is relinquishing his role as Editor and Advertising Manager of Credit Management, the Institute of Credit Management’s (ICM) monthly magazine, to focus on developing the ICM’s relationships with the credit industry and the wider business community. Rob has been managing the magazine for nine years and in that time he […]

Credit Managers facing redundancy as crunch bites deeper

13 July 2009 The Credit Crunch is affecting those credit managers responsible for keeping the cash flowing, according to new research. The survey, by the Institute of Credit Management’s Recruitment team (ICM Recruitment), found that more than 15% of Members questioned had recently been made redundant, and exactly half feared for their jobs. This is […]

ICM appoints new Chief Executive

29 June 2009 Philip King has been appointed Chief Executive of the Institute of Credit Management (ICM) as part of a move to streamline the management structure of the organisation and make it fit for purpose for the 21st Century. Philip has been Director General of the ICM since January 2006, having previously played a […]

ICM plans schedule of regional events for 2010 in place of annual event

15 June 2009 The Institute of Credit Management (ICM) has announced that instead of its 2010 credit management conference and exhibition, it is planning a series of regional events to reach out to its members over the course of next year. The ICM took the decision on Thursday primarily based on the continued economic downturn, […]

Credit managers urge Sir Alan to act promptly on late payment

11 June 2009 The Institute of Credit Management (ICM) is urging Sir Alan Sugar to join its campaign in improving the payment culture within big businesses and their treatment of smaller suppliers. Sir Alan Sugar’s new remit as Enterprise Champion will include prompt payment and cash flow – building on the work the ICM has […]

Prompt Payment – ICM welcomes the pledge from big business

14 May 2009 The Institute of Credit Management (ICM) has welcomed the pledge from big businesses to live up to their word to pay on time and sign the BERR backed Prompt Payment Code. On Tuesday 13 May, Director General of the ICM, Philip King, attended a breakfast seminar with the Business Minister, Shriti Vadera, […]

ICM launches 70 top tips for credit management

18 March 2009 Following on from the success of its Managing Cashflow guides and Prompt Payment Code, the Institute of Credit Management (ICM) has published a booklet with 70 tips for good credit management, from knowing your customer to enforcing a judgement. Launched to commemorate the ICM’s 70th anniversary, it has been put together with […]

Hays and ICM deliver enhanced recruitment services to ICM members

26 February 2009 Hays has signed a strategic partnership with the Institute of Credit Management (ICM) to provide ICM members with an enhanced dedicated recruitment service. The agreement, signed at this year’s icm09, the credit management convention, adds further weight to the ICM’s existing in-house recruitment consultancy, delivering complementary services outside of the ICM’s traditional […]

Paying on time is good for business

26 February 2009 A new initiative to promote the benefits of prompt payment has been launched by the Institute of Credit Management (ICM), to coincide with the first official feedback on the success of the government’s new Prompt Payment Code (PPC) and the success of its free business ‘Health Checks’. To date nearly 100 businesses […]

Industry leading icm09 award winners announced

25 February 2009 Brian Morgan of Veolia Environmental Services UK Ltd was named Credit Professional of The Year at the prestigious icm09 Awards. He fended off stiff competition from Paul Saunders of the National Magazine Co and Jerry Nightingale of BT. The Credit Personality of The Year category was similarly tight, with Hayley Monks from […]