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The robots are coming – by Philip King FCICM

16 November 2017 It’s always a privilege to chair the  CICM Credit Industry Think Tank and this week’s meeting was no exception. We had a captivating presentation from Ruairi Adam who is Robotic Process Automation Manager for Arvato Financial Solutions. Some of the videos showing automated processes in action were mind-blowing and demonstrated the power […]

The importance of people – by Philip King FCICM

2 November 2017 I was interested to see some comments attributed to Milan Pankhania on the Supply Chain website on Tuesday this week. Milan was appointed Head of Supply Chains for Operations at Weetabix three months ago, and I feel an affinity with the company because I used to regularly drive past its factory in […]

Stepping up to the export challenge – by Philip King FCICM

19 October 2017 I was at a fringe event organised by ACCA and the Manchester Chamber of Commerce at the Conservative Party Conference in Manchester a week or two ago. The question of encouraging small businesses to export was the subject of discussion. I have a theory that the answer to this issue lies in […]

Celebrating success as well as failure – a blog by Philip King FCICM

5 October 2017 First announced in the Queen’s Speech in 2015, the Enterprise Act 2016 paved the way for the introduction of the Small Business Commissioner and this week, after a number of delays, the appointee was announced. Paul Uppal has 20 years experience as a small business owner in the real estate sector, and […]

Making the back office front of mind – a blog by Philip King FCICM

29 September 2017 In a report at the start of the week, the Financial Times cited examples demonstrating that there is an increasing trend of ‘back-office’ jobs in the financial services sector being moved away from the UK to offshore locations. In his fascinating piece, Patrick Jenkins highlighted two key points that policy makers forget. […]

Wellington sticks the boot in – a blog by Philip King FCICM

14 September 2017 I was fascinated by a report earlier in the week quoting comments from Sir Anthony Seldon who was formerly headmaster of Wellington College, and is writing a book titled The Fourth Revolution. Sir Anthony predicts that the imminent arrival of robot teachers will herald the greatest revolution in education since the printing […]

Playing the game – a blog by Philip King FCICM

31 August 2017 At the beginning of this week we enjoyed the hottest August Bank Holiday ever, and the whole weekend was magnificent. At least it was for me, and I confess to being selfish enough not to pay too much attention to the weather in other parts of the country. We cooked breakfasts and […]

Road to nowhere – a blog by Philip King FCICM

24 August 2017 A couple of weeks before my holiday, which is now consigned to history but was an excellent break in Devon & Cornwall, I wrote about the warning signs emerging in the car finance market. The blog was entitled ‘Car crash waiting to happen’ and can be seen here. The story was linked […]

Building cashflow on firmer foundations – a blog by Philip King FCICM

20 July 2017 There has been much recent press talk of the need for Carillion to repair its balance sheet and, earlier this week, it brought in consultants from EY to assist with a review of its finances. After announcing a strategic review last week, the group said on Monday that the board had identified […]