Founder member of FECMA

The recognised standard

Credit Controller Apprenticeship Training providers who have registered with CICM


Canterbury College
Canterbury College provides one of the widest ranges of education and skills solutions for businesses in the South East. The College aim to deliver top quality skills training that will help businesses achieve success. Apprentices will be supported to achieve their apprenticeship programme by a workplace assessor and a series of workshops in college to develop underpinning knowledge required for their job role.

Canterbury College will accept Levy and Non-Levy paying companies.
The College can deliver apprenticeships in South East Kent area and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:

Karen McCafferty, Deputy Head of Department of Business, Travel & Tourism
E: K.Mccafferty@canterburycollege.ac.uk, T: +44 (0)1227 811125


CSA (Services) Ltd

The CSA is the Trade Association representing 90% of the debt collection/debt purchase sector in the UK. CSA specialist apprenticeship training is designed and delivered by a team of financial services, collections, risk and compliance professionals. Coaching and training is consistently engaging and interactive ensuring a high quality learner experience.

CSA will accept Levy paying companies.
CSA can deliver apprenticeships in West Midlands (Wolverhampton/Birmingham), Manchester and London, but require 5 or more apprentices in one company.
Contact details for person co-ordinating credit control course provision including CICM qualifications:

Arran Hope, Apprenticeship Co-ordinator
E: Arran.Hope@csa-uk.com, T: +44 (0)191 217 2944


FWD Training & Consultancy Ltd

FWD Training & Consultancy Limited is a leading specialist Apprenticeship and Training Provider for the Financial Services sector throughout the UK.

FWD’s aim is to help your business succeed and achieve future growth. FWD works in partnership with employers, supporting and driving them forward by identifying the right people, developing the right skills and maximising the identified business benefits.

FWD provides learners with the skills, knowledge, confidence and ambition to take their careers forward and truly embark on a lifelong learning journey.

FWD are very proud to be working in partnership with the CICM to deliver outstanding high quality apprenticeship programmes.

FWD will accept Levy paying companies.
FWD can deliver apprenticeships across England, but require 5 or more apprentices in one company.
Contact details for person co-ordinating credit control course provision including CICM qualifications:

Austen Basleigh, Financial Services Manager
E: austen@fwdtraining.com, T: 0208 304 3666


Kaplan Financial Ltd

With over 51,000 learners studying with Kaplan annually, they are the largest and oldest provider of corporate finance training in the UK with highly efficient and effective delivery systems.

As an OFSTED Grade 2 provider Kaplan have been delivering apprenticeships for 20+ years, they understand funding, the regulations and the importance of apprenticeships. The recent OFSTED report gave Kaplan areas of outstanding that included the resource and support provided to learners and their contribution to the development of trailblazers.

Kaplan’s design experts have been instrumental within over 20 Trailblazer groups and they have been early adopters of some of the apprenticeship standards. Kaplan pride themselves on a fully flexible learning experience for their Apprentices, which enables schemes to be tailored to individual needs of learners regardless of employer size.

Kaplan will accept Levy and Non-Levy paying companies.
Kaplan have national reach and can deliver the apprenticeships across the whole of England and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:

Tamar Fyne, Project Manager
E: Tamar.fyne@kaplan.co.uk, T: +44 (0)7887 413546


Middlesbrough College/Northern Skills Group

Northern Skills Group is an expert provider of apprenticeships, employer-led training and retraining and works with over 2000 businesses in the North East and Yorkshire. Their specialist team of industry trained experts deliver courses across the North including Newcastle, Gateshead, Middlesbrough, Durham and North Yorkshire as well as their dentistry apprenticeship programmes in York. Northern Skills Group offer an extensive range of courses and programmes including engineering, dentistry, accountancy, electrical, leadership and management, customer service, manufacturing and many more.

Northern Skills Group will accept Levy and Non-Levy paying companies.

Northern Skills Group can deliver apprenticeships in the North East and Yorkshire area and have no minimum number requirements
Contact details for person co-ordinating credit control course provision including CICM qualifications:

Paul Graham, Director of Business and Curriculum Development
E: p.graham@mbro.ac.uk, T: +44 (0)1642 333333 or 01642 333783