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Premium Partner


Hays Credit Management is an award winning national specialist division dedicated exclusively to the recruitment of credit management professionals, at all levels, in the public and private sectors.

We are exclusive corporate partners with the Chartered Institute of Credit Management, offering members an enhanced, dedicated recruitment service, and providing invaluable careers advice and support.

Our consultants are all Affiliate Members of the CICM, and are experts in the credit management industry. We understand the demands of this challenging environment and the skills required to thrive within it. Our consultants all have extensive market knowledge and established relationships with key credit control professionals.

Our candidate registration process is also unrivaled, including face-to-face screening interviews and a comprehensive credit control skills test developed exclusively for us by the CICM.

Whether you are looking to further your career in credit management, strengthen your own existing team, or simply like an overview of the market, it pays to speak to the market leaders.

For more information, visit

Corporate Partners


American Express is a globally recognised provider of payment solutions to businesses of all sizes and sectors. Partnering with the CICM our Business Payments and Loyalty Solutions team specialises in providing flexible collection capabilities to support companies in a number of areas including:

* Accelerated cashflow/improved receivables metrics
* Provide an additional bank independent line of credit to drive increased volumes
* Create competitive advantage that enhances your customer loyalty and supports your growth objectives

As experts in the field of payments and with a global reach, American Express is working with credit managers to support collections whilst driving growth within businesses of all sectors. By creating an additional lever to help support supplier/client relationships American Express is proud to be an innovator in the business payments space.

Whether you are looking to improve process, expand your client base or simply help your customers to buy more from you, American Express can provide expert payments advice.

As the collections division of the Atradius Crédito y Caución, we have a strong position sharing history, knowledge and reputation. We deliver when it comes to collecting outstanding debts, outsourcing receivables management or providing guidance along the route to growth.

Atradius Collections is an established specialist in business to business collections, annually handling more than 110,000 cases and recovering over a billion EUROs in collections at any one time. With over 90 years’ experience, we have an in-depth understanding of the importance of maintaining customer relationships while efficiently collecting monies owned. One without the other isn’t an option.

We provide quick, efficient and flexible solutions to recover your domestic and international debts successfully. With our extensive worldwide network of over 300 collection agents, we provide invaluable knowledge of local business procedures, legal requirements and superb account management service. With our integrated collections management system, linking all of our offices world-wide, we can ensure action to collect your debt and can coordinate from where our customers are based.

The individual nature of our clients’ customer relationships is reflected in the customer focus we provide, structuring our service to meet your specific needs. We work closely with clients to provide them with a collection strategy that echoes their business character, trading patterns and budget. We will keep them in the picture at every stage, from debt placement through to successful collection.

For further information contact: Hans Meijer, UK and Ireland Country Director (

Bottomline Technologies (NASDAQ: EPAY) helps businesses pay and get paid. We help our customers to make complex business payments simple, secure and seamless.

Businesses and banks rely on Bottomline for domestic and international payments, effective cash management tools, automated workflows for payment processing and bill review and state of the art fraud detection, behavioural analytics and regulatory compliance.

While consumer payments are ubiquitous and frictionless, business payments can still be obscure and counter-intuitive. The inherent complexities of larger transaction volumes, proliferated ledgers and regulatory oversight have held back B2B payments. But it doesn’t have to be that way. Bottomline exists to delight our customers, by overcoming friction and making the complex, simple.

Businesses around the world depend on Bottomline solutions to help them pay and get paid, including some of the world’s largest systemic banks, private and publicly traded companies and Insurers. Every day, we help our customers by making complex business payments simple, secure and seamless.

Bureau van Dijk specialise in company information with extensive company coverage, financial risk metrics and comprehensive corporate structures.

Our Credit Catalyst combines our international, standardised financial data with a bespoke credit platform, so you can work more efficiently, make better quality decisions and spot risk quickly.
• Assess financial risk and corporate stability
• Get insight on the financial health of individual companies and across your portfolio
• Manage your data more efficiently

Free trials available at

chrissanders_consulting_logo_200 Sanders Consulting is an independent consulting firm specialising in end-to-end Credit Management-Leadership & Performance. Chris Sanders FCICM, the principal, is well known in the credit management profession with a wealth of executive level experience in operational credit management, billing, change management and business process improvement consulting.  A sought after speaker and facilitator with cross industry international experience in the business-to-business and business-to-consumer markets, his innovative, enthusiastic and engaging approach delivers pragmatic people and process lead solutions, delivered either personally or through a network of experienced senior credit management professionals.  Sanders Consulting provides senior level interim management, consultancy, workshop facilitation and training days. The unique ‘Event’ workshop developed specifically for cash improvement initiatives and the ‘Credit Strategy Simulator’© provide client teams with proven development opportunities and long term benefits. Sanders Consulting assisted in the development of the CICMQ Accreditation and the ‘Best Practice Network’, we are now proud to manage and continue the development of these programmes on behalf of and under the supervision of the CICM.
For more information please contact E:

Organisations around the world rely on Company Watch’s industry-leading financial analytics to drive their Credit risk processes. Our financial risk modelling tools and ability to map medium to long-term risk as well as short-term credit risk set us apart from other credit reference agencies.

Quality and rigour run through everything we do, from our unique method of assessing corporate financial health via our H-Score®, to developing analytics on our customers’ in-house data. Above all, we support our customers to ensure they get the analytics they need in the way they want.

With the H-Score® predicting almost 90% of corporate insolvencies in advance, it is the risk management tool of choice, providing actionable intelligence in an uncertain world.

For more information including a free trial please visit our website: or contact us:
Find us on twitter (@Company_Watch) and LinkedIn


Credica are a UK based developer of specialist Credit and Dispute Management software.  We have been successfully implementing our software for over 15 years and have delivered significant ROI for our diverse portfolio of customers.  We provide a highly configurable system which enables our clients to gain complete control over their debtors and to easily communicate disputes with anyone in their organisation.    

Our aim is to achieve all of the following for our clients:

– Improved cashflow
– Reduction in costs
– Root cause identification

This enables them to see a measurable and rapid return on their investment.  It is not unusual for our system to pay for itself, entirely, within the first six months of use.


Data Interconnect provides integrated e-billing and collection solutions to help speed up your collection processes whist providing both improved Customer Experience and Customer Satisfaction with enhanced levels of communication between both parties.

Working with over 250 top businesses and recognised brands, Data Interconnect gives Accounts departments the tools to offer enhanced business insight, better customer relations and substantially faster collection processes.

Data Interconnect process in excess of 5 million documents a month via the WebSend document delivery web portal – the heart of the WebSend collection. Bulk data transfer, push PDF emailing and traditional post are also processed via the WebSend portal.

As leaders in ‘end to end’ document management, Data Interconnect has over 20 years experience in designing tailored business solutions requiring minimal input from IT departments. Integrating with existing processes and systems   Data Interconnect creates an interactive link between Accounts departments, there suppliers and customers across the total transactional life cycle.

Data Interconnect is delighted to be in partnership with CICM


Dun & Bradstreet grows the most valuable relationships in business. By uncovering truth and meaning from data, we connect our customers with the prospects, suppliers, clients and partners that matter most, and have since 1841. Nearly ninety percent of the Fortune 500, and companies of every size around the world, rely on our data, insights and analytics. Whether your portfolio spans a city, a country or the globe, Dun & Bradstreet delivers the data, analytics and insight to grow your most profitable relationships and navigate credit risk. By combining your insights with our own, Dun & Bradstreet facilitates a global, unified view of your customer relationships across credit and collections.

Dun & Bradstreet can help:

  • Advance the relationships with the most potential upside
  • Reduce the tension between risk and opportunity
  • Bring together disconnected data

Visit for a 30-day trial of D&B Credit, our next-generation risk intelligence solution.


Described by market commentators as “blazing a trail”, DWF is one of the UK’s largest legal businesses and has an award-winning reputation for client service excellence and effective operational management. DWF has been named by the Financial Times as one of Europe’s most innovative law firms and has been independently ranked first of all top 20 law firms for the quality of its legal advice and joint first of all national law firms for its service delivery and responsiveness. DWF employs over 2,300 people across 16 locations in the UK and worldwide. The firm has core strengths in litigation, corporate, banking, insurance and real estate with in-depth industry expertise in a number of sectors.  DWF offers a full range of cost effective debt recovery solutions from pre-legal collections and debt litigation to strategic enforcement, insolvency proceedings and ancillary services including tracing, process serving and debtor profiling. CICM’s Corporate Legal Partner.

For more information, visit:


Graydon UK is a specialist in Credit Risk Management and Intelligence, providing access to business information on over 100 million entities across more than 190 countries. Graydon UK’s mission is to convert vast amounts of data from diverse data sources into invaluable information. Based on this, it generates economic, financial and commercial insights that help its customers make better business decisions and ultimately gain competitive advantage.

Graydon shares credit information securely to ensure confident credit decision-making by clients, which is key to minimising bad debt, maximising profitability and complying with credit insurance policies.

Its Sector Intelligence Network provides in-depth knowledge of customer behaviour across a wide variety of industries including IT, Hotels, Petroleum, Steel and Timber.

Graydon is owned by Atradius N.V., a leading international credit insurance, surety and collections company. It offers a comprehensive network of offices and partners worldwide to ensure a seamless service.


HighRadius is only provider of Integrated Receivables solutions for the entire credit-to-cash cycle, automating receivables and payment functions such as credit, collections, cash allocation, deductions and eBilling. Built on Artificial Intelligence-powered technology, HighRadius solutions automate clerical, repetitive processes; enabling allocation of resources for high-value work. HighRadius offers solutions for:

Straight through cash reconciliation across payment and remittance formats

New customer onboarding, credit review and credit management

Collections worklist prioreitization and correspondence automation

Deductions and claims research automation and workflow management

E-invoicing and payments

The Integrated Receivables suite is delivered as a software-as-a-service (SaaS), eliminating initial investments and on-going maintenance costs. HighRadius offers SAP-certified Accelerators for SAP Finance Receivables Management, enabling enterprises to maximize the value of their SAP investments.

HighRadius Integrated Receivables solutions have a proven track record of reducing days sales outstanding (DSO), bad-debt and increasing operation efficiency, enabling companies to achieve an ROI in less than a year.


Key IVR are proud to have joined the Chartered Institute of Credit Management’s Corporate partnership scheme. The CICM is a recognised and trusted professional entity within credit management and a perfect partner for Key IVR. We are delighted to be providing our services to the CICM to assist with their membership collection activities.

Key IVR provides a suite of products to assist companies across the Europe with credit management. Our service is based around giving the end-user the means to make a payment when and how they choose. Using automated collection methods, such as a secure telephone payment line (IVR), web and SMS allows companies to free up valuable staff time away from typical debt collection.

As well as inbound payment services, Key IVR provides a state-of-the-art outbound platform delivering automated messages by voice and SMS. In a credit management environment, these services are used to cost-effectively contact debtors and connect them back into a contact centre or automated payment line.

For more information, visit

Moore Stephens is a top ten accounting and advisory network, with offices throughout the UK.

Our clients range from individuals and entrepreneurs, through to large organisations and complex international businesses. We partner with them, supporting their aspirations and helping them to thrive in a challenging world.

Our national creditor services team has expert insights in debt recovery which, combined with their unparalleled industry and sector knowledge, enables them to assist creditors in recovering outstanding debts.



Proud supporters of CICMQ

Rimilia provides intelligent, finance automation solutions that enable customers to get paid on time and control their cashflow and cash collection in real-time. Rimilia’s software solutions use sophisticated analytics and artificial intelligence (AI) to predict customer payment behaviour and easily match and reconcile payments, removing the uncertainty of cash collection.

The Rimilia software automates the complete accounts receivable process and eliminates unallocated cash, reducing manual activity by an average 70% and achieving best in class matching rates recognised by industry specialists such as The Hackett Group.

Rimilia operates globally across any sector, with customers in over 50 countries including UK, USA, Europe and Australia. The cloud-based solution is easily implemented, delivering a ROI within 12 months. Customers include Avis Budget Group, Santander, Wesco, Biffa Waste Services, Hitachi Capital and TalkTalk.

Rimilia headquarters are in the UK with US offices in Richmond, VA. Privately owned and backed by private equity investors, Eight Road Ventures and Kennet Partners, Rimilia employs over 100 people worldwide.


tinabu_square_135 Tinubu Square offers companies across the world the appropriate SaaS platform solutions and services to significantly reduce their exposure to risk, and their financial, operational and technical costs. Easy to implement, our solutions provide an accurate picture of a customers’ financial health through the entire order-to-cash cycle, improve cash flow, and facilitate control of risk across the organization whether group-wide or locally. Founded in 2000, Tinubu Square is an award winning expert in the trade credit insurance industry, with offices in Paris, London, New York, Montréal and Singapore. Some of the largest multinational corporations, credit insurers and receivables financing organizations depend on Tinubu to provide them with the means to drive greater trade credit risk efficiency.