Credit Control and Collections
Advanced Telephone Collection Skills
Cash collections while building relationships with your customer is the ultimate goal for experienced collectors. This programme helps you build these best practice collections skills
What will you gain?
Who is it for?
The training is designed for experienced trade credit professionals who wish to review their current telephone techniques and build their skills in customer handling. The course is an ideal follow on from telephone collections and negotiating training.
What will it cover?
Duration: One day
Delivery: At your offices
Timing: At your convenience
Tailored: Programme delivery can be tailored to meet your particular requirements