General Business Skills
Building relationships in credit management –
Cash collections while building relationships with your customer is the ultimate goal for experienced collectors. This programme helps you build these best practice collections skills
What will you gain?
This interactive workshop focuses on working with stakeholders and the customer. The credit management and collection skills covered are designed to enhance negotiation, improve communications and build better relationships with customers.
Who is it for?
Good for anyone in a credit role within centralised credit function or service centre who regularly interacts with internal and external customers.
What will it cover?
Duration: One day
Delivery: At your offices
Timing: At your convenience
Tailored: Programme delivery can be tailored to meet your particular requirements
Interested to find out more: