In times when finance and treasury teams increasingly work from home, digital and paperless processes become more important than ever before. This is equally true for bank account management. Banks increasingly offer electronic messaging to digitize and accelerate processes, however, usually this is only realized on a bilateral level with individual clients. In a joint […]
Equinix, an American multinational leader in digital infrastructure and global colocation data centre market share, has achieved CICMQ re-accreditation, a formal recognition of commitment to quality, continuous improvement, and best practice in all things credit. Nick Williams, Senior Manager of Billing, Credit & Collections Operations at Equinix, says the re-accreditation gives them the opportunity to […]
Aggregate Industries, the UK subsidiary of Holcim, a Swiss based global leader in innovative and sustainable building solutions, has once again achieved CICMQ ‘Best Practice’ Quality re-accreditation, a demonstration of commitment to quality and continuous improvement. Phil Rice, Head of Credit at Aggregate Industries, says he is proud to have regained formal industry recognition: “We […]
A detailed analysis of how the UK’s small businesses were impacted by COVID-19 and other economic challenges in 2020 has been published in a joint study by leading payments authority, Pay.UK, and Europe’s largest credit management membership body, the Chartered Institute of Credit Management (CICM). The research, which set out to track how many organisations […]
(September 2021) The Chartered Institute of Credit Management (CICM) has today launched its development partnership programme, allowing in-house credit control teams to integrate a training programme into their work schemes. The new programme is the culmination of multiple trials with corporate partners to ensure team members are getting the most from the programme. It will […]
The CICM partners with Court Enforcement Services and champions call for change in enforcement practice for lower value debt The Chartered Institute of Credit Management (CICM), the world’s largest professional credit management organisation, has agreed a new partnership agreement with Court Enforcement Services (CES), a leading provider of High Court Enforcement activities. Several of CES’ […]
The Chartered Institute of Credit Management (CICM), the world’s largest professional credit management organisation, has partnered with High Court Enforcement Group (HCE Group), the UK’s largest independently owned enforcement firm, to offer its members greater insight into the world of collections and High Court enforcement. The partnership will also give CICM members access to HCE […]
Press Release: Uneven debt management practices leaving customers confused and at risk Public Sector needs to learn from Private Sector best practice The Public Sector is failing debtors, especially the most vulnerable, and needs to urgently learn the lesson of its private sector colleagues. The concept of ‘vulnerability’ is also too vague, and […]
Press release – 21 September 2020 Debbie Nolan FCICM(Grad) has succeeded Pete Whitmore FCICM as Chair of the CICM Executive Board of Trustees. She is joined in her new position by Phil Rice FCICM as Vice Chair and Glen Bullivant FCICM as Treasurer. Debbie, the UK CEO of global financial solutions company, Arvato, has […]
11 August 2020 LAUNCHING 2020 The Chartered Institute of Credit Management (CICM) and ITN Productions will be co-producers of a content series ‘Managing the New Credit Future,’ produced to raise awareness and develop understanding of the vital role of credit management in the current climate. ‘Managing the New Credit Future’ will address a variety […]
Bottomline boosts the way businesses collect cash with Pay Direct Innovative Open Banking service for UK corporates Press Release: LONDON, UK (3 August, 2020) – Bottomline (NASDAQ:EPAY), a leading provider of financial technology that makes business payments simple, smart and secure, today announced the launch of Pay Direct. This new Open Banking payment […]
Press Release – 9 July 2020 66% said there would be a negative impact on revenues and profits. 16% not expecting any payments until the end of 2020. Payment holidays – while supporting some businesses through the current crisis – may be the death knell for those that have offered them. A […]
Press Release – 1 July 2020 Satago, the award-winning Fintech organisation, has become a corporate partner of the Chartered Institute of Credit Management (CICM) – the largest recognised professional body in the world for the credit management community. Satago supports businesses with its innovative cash management solutions. Its intelligent platform enables businesses to get paid […]
Press Release – 19 June 2020 Sue Chapple has succeeded Philip King as Chief Executive of the Chartered Institute of Credit Management, the world’s largest professional credit management organisation. Sue, who joined the CICM as Director of Strategic Relationships in 2018, has been interim CEO since Philip’s departure to become interim Small Business Commissioner in […]
10 March 2020 – Press Release The Chartered Institute of Credit Management (CICM) has confirmed it has transferred the hosting and administration of the Prompt Payment Code to the Small Business Commissioner’s office in line with the Government’s stated ambition to bring all late payment initiatives under a single umbrella. Since its launch in 2008, […]
Press release 12 February 2020. Eleven firms – including several big names within the military, aerospace and defence sectors – have been suspended from the Prompt Payment Code for failing to pay suppliers on time, the Chartered Institute of Credit Management (CICM) announced today. BAE Systems (Operations) Limited, Leonardo MW Limited, and Smiths Detection are […]
Cardstream is a long-standing partner of Key IVR, who have been working hard to expand into new markets across different countries. Working together, both parties aim to offer secure payment services to businesses across the UK, US and Canada through recently acquired opportunities, simple integration and efficient solutions. With over 20 years of experience within […]
Press Release – 1 November 2019 20 firms – including AstraZeneca, IBM and Unilever – have been suspended from the Prompt Payment Code for failing to pay suppliers on time, the Chartered Institute of Credit Management (CICM) announced today. Diageo, GlaxoSmithKline and Kier businesses are also among those that have failed to honour their Code […]
Press release – 16 September 2019 Esker, a leader in Artificial Intelligence (AI) driven process automation solutions, has become a Corporate Partner of the Chartered Institute of Credit Management (CICM). Founded in 1985, Esker works with more than 11,000 companies worldwide, helping financial and customer service departments digitally transform their order-to-cash (O2C) and purchase-to-pay (P2P) […]
A simple checklist for businesses to help keep the cash flowing regardless of the Brexit outcome has been published by The Chartered Institute of Credit Management (CICM), the world’s largest recognised membership body for the credit management community. The guide challenges businesses to question how well they know their respective customers under four key headings: […]
London: 15 August, 2019 Dun & Bradstreet and the Chartered Institute of Credit Management today announced the findings of a multi-national study on how respondent finance and credit leaders are adopting automation in their departments and the challenges they face in implementing automation. The informal study found that while 87% of respondents believe automation will […]
Press release – 17 July 2019 BT, British American Tobacco and Centrica among businesses removed from industry-led Prompt Payment Code Eighteen companies – including BT Plc, British American Tobacco, and Centrica – have been suspended from the Prompt Payment Code for failing to pay suppliers on time, the Chartered Institute of Credit Management (CICM) announced […]
Press release – 22 May 2019 Fifteen of the seventeen businesses highlighted for poor payment practice in May have filed action plans or are preparing submissions to improve their treatment of smaller suppliers, demonstrating the effectiveness of the Prompt Payment Code. Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM), says firms […]
Press release – 29 April 2019 Action on companies who fail to meet the standard of the Prompt Payment Code (PPC) has seen 17 companies removed or suspended from the Code during the past quarter, the Chartered Institute of Credit Management (CICM) has announced today (28th April)*. Thousands of companies who sign up to the […]
09 April 2019 Companies House to put warning on website that its data is not verified The Chartered Institute of Credit Management (CICM) and The European Freight Trade Association (EFTA) are claiming victory after Companies House added a warning to its website that the information available on its site has not been independently verified. Philip […]
28 February 2019 HighRadius Launches Integration for A/R Teams to Exchange Data with Top Collection Agencies New program removes friction from collections process Three flagship Preferred Collection Agency Partners: AG Adjustments, Altus Global Solutions, D&S Global Solutions Customers can easily interface with multiple agencies at once and streamline placement process HighRadius, a fintech enterprise Software-as-a-Service […]
Press release – 06 February 2019 Since it was founded in 2008, Key IVR has grown in size and service offering. In ten years, the organisation has grown from a small Doncaster based automated IVR provider, to a dedicated team of specialists offering a wide range of payment channels across telephone, web, SMS and mobile […]
