Founder member of FECMA

Advancing the credit profession

Back yourself to win – by Sue Chapple FCICM

6 November 2020 And so here we go again. Another lockdown. Another period of worry, uncertainty and challenge. But also another opportunity for our members to demonstrate their true worth, and the essential role they play in keeping the wheels of industry turning. The messages in our ‘Managing the new credit future’ still hold true: […]

To have and have not – blog by Sue Chapple FCICM

17 September 2020 It could be a false dawn, but in recent days I’ve sensed a return to some sort of normality. Not a ‘new normal’ but rather some of the ‘old’ normal with a desire for human contact and a relationship with one’s friends and colleagues which isn’t dictated to by the vagaries of […]

Pitfalls to avoid as we emerge from lockdown – guest blog by Menzies LLP

13 August 2020 In this week’s guest blog from Menzies LLP, Bethan Evans, Head of Menzies Creditor Services, discusses the pitfalls that you should avoid as we emerge from lockdown. I am constantly asked how to avoid insolvency and, whilst there are a myriad of different ways depending upon the circumstances of the business, it […]

The only certainty is uncertainty – by Sue Chapple FCICM

2 July 2020 Bertrand Russell once said: “What men want is not knowledge, but certainty.” Unfortunately, certainty is a commodity today that is rather hard to get hold of. There are many things we do not know. We don’t know, for example, if, when and where there may be a second wave of the virus, […]

Time to back yourself – by Sue Chapple FCICM

4 June 2020 The country has moved to the next ‘phase’ of the COVID-19 crisis which is leading to a steady trickle of people returning to their pre-crisis working routine. For some, it’s still too early; for others, they are desperate to go back to an office, and equally desperate to create a new ‘normal’ […]

Managing Credit Through The Recovery – by Sue Chapple FCICM

13 May 2020 I took part last week in a forum of senior credit professionals as part of our new Managing Credit Through the Recovery programme. With the immediate crisis coming to an end, in many ways the difficult work starts from now as reduced sales and declining productivity through Q2 start to hit and […]

‘Calm before the storm’ – this week’s blog by Sean Feast FCICM

Friday 1 May 2020 The team at the CICM has been working incredibly hard through these difficult times to support its members and the wider credit community in managing their cashflow. It’s not a new initiative; it’s something that has been at its heart ever since the Institute was founded more than 80 years ago, […]

Informing our future strategies – by Sue Chapple FCICM

17 April 2020 As we head into another week of lockdown there is at least some better news emerging from other parts of Europe. Some shops are beginning to open, albeit experimentally, and I believe that in one country at least, Austria, they are allowing golfers back on the course – a sure-fire sign that […]