Founder member of FECMA

The recognised standard

Apprenticeships in Credit Control & Collections

There are five apprenticeships for those working in the credit profession.

At each Level of apprenticeship you will be able to gain professional CICM qualifications. Alternative qualifications are available.


   Apprenticeship  CICM Qualification gained    End Point Assessment
Level 2    
Credit Controller / Collector Entry Level award (Level 2) in Certificate in Credit Management*
Level 3    
Advanced Credit Controller and Debt Collection Specialist Apprenticeship Intermediate (Level 3 Diploma in Credit Management or  CICM Level 3 Diploma in Debt Collection
Compliance/Risk Officer Apprenticeship Intermediate (Level 3) award & Diploma in Credit & Collections
  • Portfolio of Evidence with a Professional Discussion
  • An Interview
Level 6    
Senior Compliance/Risk Specialist Apprenticeship Advanced award  (Level 5) & Diploma in Credit & Collections Management
  • One Project
  • Portfolio of Evidence
  • A Panel Interview
Financial Services Degree Apprenticeship  


*One additional assignment is required to complete qualification