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CICM receives approval on extended Apprenticeship Assessment Organisation status

Press Release – 5 April 2017

The Chartered Institute of Credit Management (CICM) has been approved by the Skills Funding Agency as an Apprenticeship Assessment Organisation (AAO) for the Industry’s new Level 3 Trailblazer Apprenticeships.

The world’s largest recognised body for credit professionals already acts as an AAO for the industry’s Level 2 Apprenticeships, and the announcement is an extension of the CICM’s existing approval/status. As such, it will offer the End Point Assessment (EPA) to the higher-level apprenticeships.

Dr Debbie Tuckwood, Head of Education and Professional Development at the CICM, says it demonstrates the prominence and significance the CICM places on apprentices: “These apprenticeships are perfect for training new and young talent as well as up-skilling current teams to provide a clear route of development and career progression for all.

“Funding is available regardless of age and high-quality training is led by industry experts,” she says.

Those that pass their Level 3 (or equivalent) qualifications through the CICM will also be awarded with ACICM, Associate Membership of the Chartered Institute, and will have the opportunity to gain its professional qualifications to further build technical knowledge.

The CICM has been integral to the development of the new style credit management apprenticeships both for Credit Controllers/Collectors and Advanced Credit Controllers/Debt Collection Specialists. It has worked closely with the Credit Services Association (CSA) to ensure new apprentices develop the technical knowledge, skills and behaviours required for the demanding roles. Successful CSA Level 3 apprentices are also eligible for CICM Associate member status.

For more information about the apprenticeships available for credit and collections teams and how to get involved, visit the CICM’s website.


For further press information, please contact:

Sean Feast, Alex Simmons or Tom Berger – Gravity Public Relations

0207 330 8810, email

About CICM:

The Chartered Institute of Credit Management (CICM) is the largest recognised professional body in the world for the credit management community. Formed over 75 years ago, the Institute was granted its Royal Charter in 2014.  Representing all areas of the credit and collections lifecycle, it is the trusted leader and expert in its field providing its members with support, resources, advice, and career development as well as a networking and interactive community. In addition to its comprehensive suite of qualifications and learning opportunities, events and magazine ‘Credit Management’, the CICM administers the Prompt Payment Code for BEIS. Independently, and through collaboration with business organisations, it provides vital advice to businesses of all sizes on how best to manage cashflow and credit.

Linkedin: CICM Credit Community