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CICM releases future strategy following detailed member survey

Press Release – 29 September 2016

The Chartered Institute of Credit Management (CICM), Europe’s largest credit management organisation, has published a strategic report outlining its plans for the future following a comprehensive programme of research among members.

The publication, entitled ‘Tomorrow’s CICM’, sets out how the study is helping to shape the future strategy and direction of
the Institute. It explores the role, image and relevance of the CICM, why members join and remain with the Institute, and whether the current offer meets expectations and if any improvements need to be considered.

“Without our members, we know
there is no Chartered Institute of Credit Management,” Philip King, Chief Executive of the CICM, says. “We took the view that members needed to be consulted and
in a way that would be open, independent, professional, rigorous and robust.”

Philip says the publication is the start of the dialogue about where CICM is headed: “We believe the insight shared within the document is strong but, as always, we would welcome further views and feedback.”

Copies of the report can be downloaded from the CICM website




For further press information, please contact:

Sean Feast or Alex Simmons – Gravity Public Relations

0207 330 8810, email


About CICM:

The Chartered Institute of Credit Management (CICM) is Europe’s largest credit management organisation. The Institute was granted its Royal Charter on 1 January 2015. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services. Formed over 75 years ago, it is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional as well as services and advice for the wider business community, including the acclaimed CICM/BEIS Managing Cashflow Guides (


Linkedin: CICM Credit Community



strategy document front cover 2016