Founder member of FECMA

Advancing the credit profession

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Safeguarding Policy


Safeguarding and Prevent

For any concerns or issues call T: 01780 727272 or email safeguarding@cicm.com (open 9:00 – 17:00 Monday – Friday)

Outside these hours you can contact the Samaritans on 116 123 or call Childline on 0800 1111.


Our commitment

CICM commits to safeguarding and promoting the welfare of those working in collections and credit management, in particular CICM learners and mentees.

CICM understands the crucial role of managers, teachers and mentors in shaping lives and their unique opportunity to inspire.


Support

CICM supports CICM members including tutors, mentors, learners and mentees by having trained safeguarding officers who can be reached through a dedicated email address – safeguarding@cicm.com for advice and support on safeguarding matters.

Please do not hesitate to get in touch if you have any concerns.

Find out more about how we can support you, and other sources of advice in our Safeguarding Policy and Whistleblowing Policy.