Founder member of FECMA

Advancing the credit profession

CICMQ Accreditation in Credit Management


CICMQ How to get started

How to become accredited by the Chartered Institute of Credit Management

During the accreditation process, you will be assessed on the following:

  • Credit policy
  • Customer Service
  • Personal and Professional Development
  • Performance Monitoring and KPIs
  • Compliance
  • Stakeholder Management
  • Credit Roadmap
  • Innovation and change

Organisations must evidence their best practice in credit and collections set in the criteria. Upon success, you will achieve the prestigious CICMQ Accreditation for 3 years with a mid-term review in 18 months.



CICMQ Roadmap

  • Self assessment questionnaire
    • Complete a self-assessment questionnaire and company profile information.
  • Gap analysis
    • Discovery summary gap analysis report reviewed with an assessor.
  • On-site assessment
    • A full on-site assessment will take place with the assessor.
  • CICMQ Report
    • A detailed assessment report including management summary dashboard will be provided



CICMQ Workshops

  • Discovery Workshop
    • Ideal for large, multiple and remote teams
    • Virtual Launch presentation
    • Facilitated one-day on site workshop following discovery and gap analysis review
    • Optional readiness reviews
  • Chase the Cash Workshop
    • Accept the challenge to achieve record breaking cash collection results!
    • Shine the company spotlight on your Credit & Collections team.
    • Generate increased stakeholder engagement and collaboration.