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CICMQ Quality Accreditation


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CICM ‘Best Practice’ Quality Accreditation – What is it?


CICMQ is the Credit Management Industry’s Accreditation for Best Practice from the Chartered Institute of Credit Management, providing formal recognition of your organisation’s commitment to quality, continuous improvement and best practice in all things credit.

To gain the accreditation you must successfully complete an assessment process, the CICM Assessment Team will support you all the way, whether you choose the Standard Assessment Approach or the CICMQ Workshop approach. As part of the process you will be given access to the CICM Best Practice Network of accredited organisations, who will be happy share their own best practices with you.

CICMQ is for all types and size of business, across all sectors, take a look at the list of accredited organisations and see the company you will be keeping.

The Accreditation covers 6 specific areas:

·         Credit Policy

·         Compliance

·         Customer Service

·         Personal and Professional Development

·         Performance Measurement

·         Stakeholder Management and Roadmap

Organisations must demonstrate they meet a minimum standard of Practice in Credit Management. If successful you will be awarded the coveted CICMQ Accreditation which is valid for 3 years, with a mid-term review after 18 months to ensure standards are maintained




Accredited Companies

CICMQ Members Library

Briefcase Pack

For further information contact T: +44 (0)1780 722900 or


“You become part of an elite group of companies enabling the sharing of knowledge and best practice. We are very proud to be viewed as one of the industry leaders – this is cemented through this recognition.”
The Adecco Group