Founder member of FECMA

Advancing the credit profession

Credit Control and Collections

Develop Your Credit Control Skills


Advanced programme which raises your ability to set credit policies, assess and control risk, establish collections strategy and recover debt.

What will you gain?

  • A good overview of policy, risk, collections and
    debt recovery.
  • Practical skills for developing own policies and
  • Higher level credit management knowledge and

Who is it for?

The training is designed for senior trade credit
controllers, new credit managers or those looking
to refresh their skills, policies and procedures.
This is a good progression from introductory
credit management programmes and helps
support the Level 3 credit management
qualification course.

What will it cover?

  • The credit policy
  • Risk assessment
  • Protecting the debt
  • Resorting to the law
  • Measuring performance
  • Faster collection of accounts

Training Options


Duration: One day

Delivery: At your offices

Timing: At your convenience

Tailored: Programme delivery can be tailored to meet your particular requirements

Recommended next courses:

Advanced Telephone Collections
Handling your own small claims cases
Collections team management

“Really raised my game following this training. Looking forward now to attending other high profile programmes.”
Senior Credit Controller, Utilities

Interested to find out more:

T: +44 (0)1780 722907