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CICM Scotland Launch Coming Soon

10 September

The Future of Credit Management in Scotland


10 September, 08:30 to 13:30, including refreshments and lunch
At Shoosmiths, Edinburgh

Supported by

Hosted by



What is it?

Seminar with speakers, debate, activities and time for reflection on the future of credit management in Scotland.
CICM, the largest recognised professional body in the world for credit professionals, is excited to be launching CICM Scotland: A network of members, professionals and businesses supporting credit professionals across Scotland.
CICM broad knowledge, influence and support, with a Scottish focus: the best of both worlds!


What to expect

A chance to talk, debate, learn, reflect, exchange ideas, network, challenge, make connections.

Who is it for?

Anyone working in or providing services to credit in Scotland.


How do I book, and how much does it cost?

This event is free, but we have limited spaces.

Book now to be part of this exciting launch.


08:30 Refreshments, register and networking
09:00 CICM Scotland?  What’s it all about?
Claire Bishop, CICM Director of Operations, Paul Taylor MCICM, CICM Branch Chair and Andrew Foyle, Partner at Shoosmiths, officially open CICM Scotland
09:10 The Future of Credit Management in Scotland: the context
Oliver Mangan, Chief Economist at AIB, sets the scene for our discussions and debate.
What are the political, economic, social and ethical factors in play?
09:30 Practical Technology: Using video messaging in collections
Richard Fenton MCICM, Head of Corporate Development at Zinc Group, demonstrates how interactive video messaging can be effectively used in collections.
10:00 Insolvency as a collections tool
Julie Tait FCICM, Associate Director at Grant Thornton, shares her expertise in managing insolvency situations effectively for all involved.
10:30 Refreshments
10:45 What could technology offer?
Tom Burke, Account Director at Data Interconnect, leads a discussion on how technology could support our credit decisions. How far can technology go?
11:15 Are you an employer of choice?
Lauren Hamilton, Senior Consultant at Hays Recruitment, leads a discussion on how we can attract and retain the very best credit professionals, and shares her expertise and experience of the recruitment landscape in Scotland
11:45 Litigation: top five things you should know
Andrew Foyle, Partner at Shoosmiths, gives us a whistle stop tour of the latest in legal action in Scotland.
12:15 What next?
Paul Taylor MCICM, CICM Branch Chair and Paula Swain, Partner at Shoosmiths take stock of the day
Claire Bishop, CICM Director of Operations : CICM Scotland 2020 project
12:25 Lunch is served
13:30 Close



10 September
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