A Fellow of the Chartered Institute of Credit Management, Chris is well known in the credit industry with over 30 years experience including Director level roles in credit management, billing, operations and business transformation. He started his own niche credit management and billing consulting firm in 2005, now independent Chris focuses solely on order to cash and credit management leadership and performance improvement and has assisted blue chip client teams all over the world to improve standards and performance in credit management and working capital.
As an elected member of the Chartered Institute of Credit Management’s (CICM) Advisory Council since 2012 and having developed their quality accreditation programme (CICMQ), Chris was appointed Head of Accreditation-CICMQ by the CEO of the CICM in February 2012 and has developed the Accreditation into a widely recognised and valuable best practice credit management standard in the industry. As the creator and facilitator of the CICMQ Best Practice Network, CICM Improvement Scorecard, and organiser of the CICMQ Best Practice Conferences, Chris won the CCRi ‘Contribution to Credit Management Award’ in 2015. His enthusiastic and informal style makes him a popular and sought after speaker, writer, facilitator and subject matter expert at credit management and O2C events, conferences and workshops around the world.
