Founder member of FECMA

Advancing the credit profession
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Information & Communications Technology Forum

20 April @ 9:45 am - 3:00 pm

Physical attendees arrive for Coffee and Networking


09.45. Virtual attendees please log onto Zoom to be

ready for the 10.00 start.


10.00. Welcome and Introductions


Laurie Beagle, Managing Director.

Jon Swan, Director/Ambassador

Forums International


Attendee Introductions


10.15. Latest Sector News

Breaking news and significant stories from across the sector


ICT Sector Update

Current state of the sector and what the future holds

Coface – IT Sector Underwriter


11.15. Break


11.30. How are companies paying?

How are companies paying by industry, region and more.

Areas to watch

Aaron Davies, Sales Ledger Consultant, Creditsafe


12.15. Fraud & Insolvencies – Are we heading for a tsunami?

Introducing PKF GM

What are the fastest growing Fraud Trends & Types?

What help can now that insolvencies are on the increase?

Robert Brooker, Partner, PKF GM


13.00. Lunch


13.45. Agenda Items

What do you want to see on the next agenda?


14.00. The “BIG” Roundtable

KPI’s – What is the best measurement for success?

Query Management – Best practice

Jon Swan, Ambassador/Director, Forums International


15.00. Close


Content and timing may be subject to adjustment



The Venue: Booking / Contact:

Stratford Manor Hotel Lynn Christon Stratford upon Avon Email:

M: +44 (0)7880 551067

T: +44 (0)1260 275716


For more information, please go to:



T: +44 (0)1260 275716


20 April
9:45 am - 3:00 pm
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