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Utility Week – Consumer Debt Conference – Birmingham

27 February

The only dedicated event for credit, debt, billing and collections professionals within the electricity, gas,  and water sectors.

Chaired by Philip King FCICM, Chief Executive of CICM.

This conference will equip you with the tools to:

  • Take preventative steps to reduce debt and increase engagement
  • Recognise vulnerability and accommodate ability to pay
  • Collaborate with the third sector to understand customers
  • Effectively collect and manage your customer data
  • Provide a tailored experience that reduces “cost to serve”
  • Develop a multi-channel approach to increase collections

Click here for full details of the conference.

15% Discount for CICM members. Quote CICM15 when booking.


27 February
Event Category:


Birmingham Conference and Events Centre

Hill Street, Birmingham, B5 4EW
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