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The recognised standard

HSCNI is Northern Ireland’s only CICMQ Accredited organisation

HSCNI, the healthcare organisation, is now the only business in Northern Ireland with CICMQ accreditation, after it achieved the accolade for the first time.

The team is relatively new, having been formed in 2014 following the consolidation of accounts receivable functions throughout the organisation’s 16 Trusts.

But it was when Lynette Fegan joined in 2016 as Head of SSAR (the new accounts receivable shared service centre) that the team focused on professional accreditation as a means to drive further success.

“The accreditation strengthens our position in times of change and wider public sector reform, ” she says. “Being the only organisation in Northern Ireland to hold CICMQ accreditation gives our staff and stakeholders a further level of confidence.”

It’s not been easy to achieve accreditation in such a short amount of time, and the assessor’s report noted that the team has undergone a ‘truly remarkable transformation’.

The team – which consists of 40 employees – now wants to push forward with progression and achieve its vision of a CICM Centre of Excellence status.