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ICM responds to significant growth in the Credit and Collections sector

Press Release – 12 September 2013

With the profile of credit managers on the rise, and the opportunities for a career in credit management now stronger than ever, the Institute of Credit Management (ICM) has launched a new initiative – including a new website – to more fully articulate the support it delivers to individuals and businesses, as well as the real value of credit management to the wider UK economy.

A key driver behind the launch is to improve access to a host of educational resources, advice and guidance from Europe’s largest professional Credit Management organisation, and an Institute that is constantly looking at new ways of serving its members and the business community in an increasingly dynamic profession.

The ambition for the website is to become an essential resource for those working in credit management and collections: “It has a completely different look and feel to our previous website,” explains Peter Collinson, Director of Business Development and Marketing at the ICM, “adopting a more familiar, intuitive navigation style with easy access to key information.

“It has direct links from the home page to popular areas such as Upcoming Events, the Regional Branch sections and the Members-only area, as well as links to some of the Institute’s highest-profile initiatives including its ‘Managing Cashflow Guides’ and the Prompt Payment Code, both of which have been devised and delivered on behalf of the Government’s Department for Business Innovation and Skills.”

The website includes details of the ICM’s educational paths, using graphics to show recommended training for Essential skills, Advanced skills and Management skills. It explains the ICM’s modular approach to its Ofqual accredited professional qualifications, highlighting the level of flexibility and wide range of study options available.

Philip King, Chief Executive of the ICM, believes that having a well-designed website with good, accessible content is essential: “It is the first place people go to find out about our organisation, membership benefits, and the role we play in supporting the wider economy,” he says.

“But we also want it to become a site that our members are encouraged to return to regularly, to keep up to date with our latest thinking, and find out more about our events and current initiatives.”

To find out more, log on to


The Institute of Credit Management (ICM) is Europe’s largest credit management organisation, and the second largest globally. The trusted leader in expertise for all credit matters, it represents the profession across trade, consumer and export credit, and all credit-related services. Formed over 70 years ago, it is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional ( as well as services and advice for the wider business community, including the acclaimed ICM/BIS Managing Cashflow guides.

For further press information, please contact:

Sean Feast or Alex Simmons, Gravity Public Relations – 0207 330 8888 –

For news, views and updates, follow the ICM on Twitter at @ICMorg.