Founder member of FECMA

Advancing the credit profession

Credit Control and Collections

Invoicing and receipting


This programme focuses on helping billing technicians and credit controllers to understand the importance of invoices, including their design and accuracy and the impact this has on cashflow for any organisation.

In addition, the programme is designed to raise the awareness of the need for accurate marking and reconciliation of invoices that have been paid and the importance of prompt investigation of any discrepancies.

What will you gain?

  • Practical skills for designing an effective invoice
  • Tips to identify and resolve weaknesses in the billing cycle
  • An insight into the significance of invoicing accuracy
  • An understanding of the importance of recording payments accurately


What will it cover?

  • The definition and purpose of invoicing and receipting
  • The stages of the billing cycle
  • Essentials of an invoice
  • Designing a ‘killer’ invoice
  • The role of the billing department in effective invoicing
  • Invoice accuracy
  • The requirement for accurate receipting of payments and the impact of delays in resolving payment discrepancies

Training Options


Duration: One day

Delivery: At your offices

Timing: At your convenience

Tailored: Programme delivery can be tailored to meet your particular requirements

Interested to find out more:

T: +44 (0)1780 722907