Founder member of FECMA

Advancing the credit profession


Managing remote teams, interpersonal
effectiveness and working with others


Who is it for?

This workshop is designed for managers who work with remote teams (agile workers).

What will you gain?

Managers will be provided with the tools they need to communicate effectively, build trust and motivate others to achieve effective performance.

What will it cover?

Personal effectiveness

  • Self-evaluation of strengths and weaknesses
  • Your personal style (social styles questionnaire and evaluation)

Working with the team

  • Team roles and behaviours
  • Creating a sense of belonging
  • Building and maintaining trust
  • Creating a team spirit
  • Recognising when things aren’t right
  • Ensure you and all staff remain motivated

(Case studies and questionnaires will be used to assist learning)

Connected communication

  • Getting the right message across
  • Supporting and developing teams from afar

Dealing with Change

  • Recognise the main barriers to change
  • How change can impact different people
  • Communicating change messages


Training Options


Duration: One day

Delivery: At your offices

Timing: At your convenience

Tailored: Programme delivery can be tailored to meet your particular requirements


Delivery is evaluated and an analysis is provided to support CPD.

A select number of CICM training programmes can be tailored to support CICM assignments.

Interested to find out more:
T: +44 (0)1780 722907