Premium Partner
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Hays Credit Management is a national specialist division dedicated exclusively to the recruitment of credit management and receivables professionals, at all levels, in the public and private sectors. As the CICM’s only premium corporate partner, we are best placed to help all clients and candidates recruitment needs as well providing guidance on CV writing, career advice, salary bench-marking, marketing of vacancies, advertising and campaign led recruitment, competency based interviewing, career and recruitment trends. For more information, visit www.hays.co.uk |
Corporate Partner
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American Express® is a globally recognised provider of business payment solutions, providing flexible capabilities to help companies drive growth. These solutions support buyers and suppliers across the supply chain with working capital and cashflow, allowing organisations to:
By creating an additional lever to help support supplier/client relationships American Express is proud to be an innovator in the business payments space. |
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Blackline reduce or eliminate manual tasks, allowing AR teams to focus on actions that drive results, and strengthen decision intelligence to deliver significant value to the organisation. Cash Application / Credit & Risk Management / Collections Management/ Disputes and Deductions Management / Team & Task Management and AR Intelligence. Optimise working capital by driving world-class order-to-cash processes and leveraging decision intelligence to drive better business outcomes. To learn more visit www.blackline.com/solutions/ accounts-receivable-automation/
E: sales@blackline.com |
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ContactEngine is a proactive customer engagement platform, which connects organizations to its customers through AI powered digital conversations, enabling fully automated customer journeys. The game changer for collections? Companies can now talk directly with tens of thousands of people simultaneously. This enables collections treatment automation using intelligent, natural language conversations, dynamic engagement strategies, and easy-to-trigger payment transactions that move the needle and help organisations collect outstanding debt faster. ContactEngine anticipates the need to interact with customers and fully automates personalized, multichannel conversations that engage customers over days, weeks, months and years to achieve specific milestones or trigger next steps based on customer responses. ContactEngine provides customers in collections with:
For more information, visit www.contactengine.com/solutions/collections or email info@contactengine.com |
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Court Enforcement Services is the market leading and fastest growing High Court Enforcement company. Since forming in 2014, we have managed over 100,000 High Court Writs and recovered more than £187 million for our clients, all debt fairly collected. We help lawyers and creditors across all sectors to recover unpaid CCJ’s sooner rather than later. We achieve 39% early engagement resulting in market-leading recovery rates. Our multi-award-winning technology provides real-time reporting 24/7. We work in close partnership to expertly resolve matters with a fast, fair and personable approach. We work hard to achieve the best results and protect your reputation. |
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Building on our mature and hugely successful product and world class support service, we are re-imagining our risk awareness module in 2019 to allow for hugely flexible automated worklists and advanced visibility of areas of risk. Alongside full integration with all Credit scoring agencies (e.g. Creditsafe), this makes Credica a single port-of-call for analysis and automation. Impressive results and ROI are inevitable for our customers, who also have an active input into our product development and evolution. |
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Esker is a worldwide leader in cloud-based document process automation software, helping financial and customer service departments digitally transform their order-to-cash (O2C) and purchase-to-pay (P2P) cycles. Used by more than 6,000 companies worldwide, Esker’s solutions incorporate technologies like artificial intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin. |
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FIS GETPAID solution is a fully integrated, web-based order-to cash (O2C) solution that helps companies improve operational efficiencies, lower DSO, and increase cash flow. GETPAID provides process automation and workflow across the O2C cycle, with detailed analysis and reporting with accurate cash forecasting. The solution suite includes strategic risk-based collections, artificial intelligence, process automation, credit risk management, deduction and dispute resolution and cash application. The solution also drives collaboration through its sales and service and customer portals and connectivity to credit bureaus, ERPs, and CRM systems via API. GETPAID is a global solution currently used in over 50 countries and can be hosted on-premise, in a SaaS or private cloud environment. FIS is a global leader in financial services technology, providing software, services and outsourcing of the technology that empowers the financial world. For more information visit https://www.fisglobal.com/en/cashflow-and-capital/credit-and-collections or email getinfo@fisglobal.com. The FIS GETPAID solution is a fully integrated, web-based order-to cash (O2C) solution that helps companies improve operational |
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We are very proud to be a CICM Corporate Partner. Forums designed and delivered for Credit professionals worldwide Forums International Ltd have been running Credit and Industry Forums since 1991. We cover a range of industry sectors and International trading, attendance is for Credit Professionals of all levels. Our forums are different. They are learning experiences where the agenda items are dictated by the members. They are NOT lecture based but interactive workshop/discussion based. The sessions are on a 50:50 basis. 50% is led by a subject matter expert the other 50% is where the attendees can share their experiences. Our forums provide opportunities for credit and finance professionals to meet and discuss key trading issues in their industry sectors. Also, to share experiences and challenges and most importantly, discuss innovation and how they have secured success. We understand that in a world where everybody is “time poor” taking time out of the office can be seen as a luxury. However, you need to be informed. Our forums are not just meetings but communities. They provide a vehicle for you to learn new skills, address business challenges, develop new and best practices and network and share experiences with your peers. For more information: |
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HighRadius is the only provider of Integrated Receivables solutions for the entire credit-to-cash cycle, automating receivables and payment functions such as credit, collections, cash allocation, deductions and eBilling. Built on Artificial Intelligence-powered technology, HighRadius solutions automate clerical, repetitive processes; enabling allocation of resources for high-value work. HighRadius offers solutions for: Straight through cash reconciliation across payment and remittance formats New customer onboarding, credit review and credit management Collections worklist prioritisation and correspondence automation Deductions and claims research automation and workflow management E-invoicing and payments The Integrated Receivables suite is delivered as a software-as-a-service (SaaS), eliminating initial investments and on-going maintenance costs. HighRadius offers SAP-certified Accelerators for SAP Finance Receivables Management, enabling enterprises to maximize the value of their SAP investments. HighRadius Integrated Receivables solutions have a proven track record of reducing days sales outstanding (DSO), bad-debt and increasing operation efficiency, enabling companies to achieve an ROI in less than a year. |
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Key IVR are proud to have joined the Chartered Institute of Credit Management’s Corporate partnership scheme. The CICM is a recognised and trusted professional entity within credit management and a perfect partner for Key IVR. We are delighted to be providing our services to the CICM to assist with their membership collection activities. |
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My DSO Manager is an all-in-one intelligent SaaS accounts receivable and credit management system that provides real-time insight and scalability from SMEs to international multi-entity companies. It helps AR analysts, accounting or finance managers, and any client-facing employee, manage risk and maximize cash collection. It can swiftly integrate any kind of data from any ERP and implement any customization due to its creative, competent IT teams that are headquartered inside the firm and collaborate closely with support employees, many of whom were formerly credit managers at big corporations. The feature-rich functions, automated reminders, alerts, and numerous services connected to the solution, such as EDM/CRMs/insurance/e-payment/BI platforms etc., along with a reasonable pricing system, have simplified the credit-to-cash cycle by monitoring daily KPIs like DSO, aging balance, overdues/past-dues, customer behavior, and cash forecast. My DSO Manager’s worldwide clientele are its real ambassadors, who assist the company in expanding on an ongoing basis. Visit: www.mydsomanager.com Linkedin | YouTube | Twitter | Facebook
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Operating across seven UK offices, Menzies LLP is an accountancy firm delivering traditional services combined with strategic commercial thinking. Services include: advisory, audit, corporate and personal tax, transaction services, outsourcing and wealth management. |
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The UK’s No1 Insolvency Score, is available as platform designed to help businesses manage risk and achieve growth. The only independently owned UK credit referencing agency for businesses. We have modernised the way companies consume data, via Graph QL API and apps for many CRM / ERP systems to power businesses decisions with the most important data taken in realtime feeds, ensuring our customers are always the first to know. Red Flag Alert has a powerful portfolio management tool that allows you to monitor all your customers and suppliers such that you and your teams can receive email alerts on data events i.e. CCJ, Petitions, Accounts, Directors, amongst 84 alerts we produce and you can tailor to your business. Red Flag Alert works towards growing and protecting businesses by using advanced machine learning and AI technology data to provide businesses with information so they can deliver best in class sales, credit risk management and compliance. Red Flag Alert uses real time data to help your Sales and marketing teams to match their ideal customer profile with our detailed company search that provides businesses with accurate information they need to make key business decisions and grow their company. Find out more on www.redflagalert.com
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YayPay by Quadient makes it easy for B2B finance teams to stay ahead of accounts receivable and get paid faster – from anywhere. Integrating with your existing ERP, CRM, accounting and billing systems, YayPay organizes and presents real-time data through meaningful, cloud-based dashboards. These increase visibility across your AR portfolio and provide your team with a single source of truth, so they can access the information they need to work productively, no matter where they are based. Automated capabilities improve team efficiency by 3X and accelerate the collections process by making communications customizable and consistent. This enables you to collect cash up to 34% faster and removes the need to add additional resources as your business grows. Predictive analytics provide insight into future payer behavior to improve cash flow management and a secure, online payment portal enables customers to access their accounts and pay at any time, from anywhere. Contact Details
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Shoosmiths’ highly experienced team will work closely with credit teams to recover commercial debts as quickly and cost effectively as possible. We have an in depth knowledge of all areas of debt recovery, including:
As a client of Shoosmiths, you will find us quick to relate to your goals, and adept at advising you on the most effective way of achieving them. |
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TCN is a leading provider of cloud-based call centre technology for enterprises, contact centres, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call centre users with a highly affordable delivery model, ensuring immediate access to robust call centre technology, such as SMS, email, predictive dialler, IVR, call recording, and business analytics required to optimize operations while adhering to callers’ requests. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries, including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit www.tcn.com or follow on Twitter @tcn. |
Collaborative partner |
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Shared Services Forum UK is a national membership community for the Shared Services sector. It was the brain-child of a group of like-minded leaders who recognised the core value of peer-to-peer knowledge sharing. We understand that Shared Services organisations are forever under pressure to reduce costs, do more with less, and yet also demonstrate innovation, value-add and growth in support of the overall business. With a proud and successful history over 20 years of operating, we focus on delivering our core values of community, evolution and leadership, to provide our members with opportunities to learn, develop and perform, individually, as teams and as shared services and global business services operations. We put sharing firmly at the centre of our membership community – and year on year the Forum continues to grow and evolve. We are an independent member organisation with a growing community, reaching out to thousands of SSC practitioners across the UK working within Shared Services and Global Business Service operations. We offer an extensive package of member benefits which includes knowledge sharing, problem solving, networking, learning and development and invites to our exclusive online and face to face events which are all CPD Accredited.
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