Out now – March Credit Management magazine

The March issue includes the CICM British Credit Awards 2020 supplement special, celebrating all the winners, highly commended and finalists from the awards ceremony. Carbon Management expert Brian Murnane, from Carbon Action, provides practical advice on how businesses can better manage their carbon footprint and reduce their impact on Global Warming. Sean Feast looks at how the debt collection industry is using digital technology such as artificial intelligence, chatbots and web platforms to engage with customers. This issue’s interview is with Jo Kettner – Chief Executive of Company Watch, who talks about the challenges of Companies House data. The Institute of Exports and International Trade’s new Director General Marco Forgione considers what the priorities will be for businesses this year. Matt Godby provides the first part of ‘Ask the Experts’ feature on how to develop a successful strategic credit management department. Karen Young of Hays gives advice on how to take a fresh look at your work and your career, and the first in a new Personal Development series has Clive Hawkins from Spoken Word giving advice on how to create the perfect presentation.

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