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Press release: The Chartered Institute of Credit Management presents – ‘Managing the New Credit Future’ – a collaboration with ITN Productions

11 August 2020



The Chartered Institute of Credit Management (CICM) and ITN Productions will be co-producers of a content series ‘Managing the New Credit Future,’ produced to raise awareness and develop understanding of the vital role of credit management in the current climate.

‘Managing the New Credit Future’ will address a variety of themes each centred around key areas affecting credit management in times of such deep financial uncertainty. The programme will highlight the importance of going ‘Back to basics’ to manage credit beyond the crisis, keeping cash flowing to sustain supply chains and exploring the opportunities and threats associated with ‘Increasing risk’.

The programme will also discuss the strategic challenge of ‘Doing more with less’ whilst simultaneously driving income, profit and customer excellence.

Sue Chapple, Chief Executive of CICM said: ‘Managing the New Credit Future’ will shine a spotlight on the people, processes and systems helping to address change. Professional credit management teams and strategies, and sharing experiences and best-practice through programmes such as this, will be essential as we move to a period of recovery.”

Elizabeth Fisher-Robins, Head of ITN Productions Industry News said: “We’re delighted to be partnering again with the Chartered Institute of Credit Management to produce a content series that raises industry and public awareness of the vital role of credit managers in sustaining the business landscape. We hope the programme will help address many of the immediate challenges faced by organisations across the UK.’

Launching digitally in November 2020, the programme will form part of an extensive communications campaign featuring CICM members and professional partners.



For more information, or to participate in the programme, please contact James Linden, Head Programming Director, Industry News at ITN Productions, on 0207 430 4228 or

About ITN Productions Industry News

ITN Productions Industry News produces bespoke creative and commercial content for broadcasters, businesses, brands, rights holders and digital channels. Industry News forms part of this offering and is a communications tool for leading industry bodies and national associations produced in a broadcast news-style programme format, including interviews, news items and sponsored editorial profiles.

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About the Chartered Institute of Credit Management (CICM)

The Chartered Institute of Credit Management (CICM) is the largest recognised professional body in the world for the credit management community.

Formed 80 years ago, the Institute was granted its Royal Charter in 2014. Representing all areas of the credit and collections lifecycle, it is the trusted leader and expert in its field, providing its members with support, resources, advice and career development as well as a networking and interactive community.

For more information visit: