Founder member of FECMA

The recognised standard

CICM’s Data Protection Policy

The CICM is registered with the UK’s Information Commissioner under the Data Protection Act 1998 (the “Act”).  All data supplied is held and processed electronically in accordance with the Act.

The Institute holds and processes your personal data in order to give you the full benefits of being a Member and for administrative and research purposes.

We may from time to time notify you by post or email of details of CICM events or other similar CICM services or products which we think may be of interest to you.

If you subsequently decide that you do not wish to receive such notifications please email the Institute at or write to the Data Controller at the address given below.

The Data Protection Act gives you the right at any time to see a copy of all the data that we hold about you.  If you would like a copy, please send a letter requesting this information together with a cheque for £10 payable to Chartered Institute of Credit Management to: Data Controller, CICM, The Water Mill, Station Road, South Luffenham, OAKHAM, LE15 8NB.

Third Party Cookies

Our website provider operate cookies via this site. These are used for the following purposes:

  • to count the number of anonymous users of our site (information which is only made available to the Institute).
  • to provide security within shopping baskets or transactions.

Disabling/Enabling Cookies .

You have the ability to accept or decline cookies by modifying the settings in your browser.  If cookies are disabled, however, you may not be able to use all the interactive features of our site.

Find out how to disable/enable cookies .

CICM’s full e-mail disclaimer statement

The Company
For the purposes of this disclaimer, the Company may be The Chartered Institute of Credit Management or The Chartered Institute of Credit Management (Services) Ltd.

Receipt in Error
The electronic mail message you have received and any files transmitted with it are intended solely for the addressee(s) and may be legally privileged and/or confidential.

If you have received this electronic mail message in error please contact the sender, delete it and all copies of it from your system, and destroy any hard copies of it.  Do not divulge copy, forward or use the contents, attachments or information in any way.  Any unauthorised use or disclosure may be unlawful.

Accuracy and Content
The electronic mail message you have received has been compiled with care but no representation or warranty (express or implied) is made as to its accuracy or completeness, and no liability can be accepted for any loss arising from the use of any of the information.  The company accepts no responsibility for changes made after it was sent.  This e-mail is not intended nor should it be taken to create any legal relationships, contractual or otherwise.

This e-mail may include opinions or views which, unless expressly stated otherwise, are not those of the Institute nor any person in relation to whom the Institute would have any liability or responsibility and may be subject to change without notice.

Transmission of Viruses
Although the Institute has taken reasonable precautions to ensure no computer viruses are present in this e-mail, the Institute does not accept responsibility for the loss or damage arising from the receipt or use of this e-mail, or any transmitted files.  You should check this e-mail and any attachments for the presence of viruses before down-loading any files.  In the event of any unauthorised copying or forwarding, you will be required to indemnify the Institute against any loss or damage caused by any viruses or otherwise.  The Institute has no control over other websites to which there may be hypertext links and no liability can be accepted in relation to those sites.

Monitoring Policy
All electronic communications with the Institute may be monitored to ensure effective service operations, prevent or detect crime and ensure compliance with legislation.  If you do not consent to such monitoring, you should contact the sender of the message.

May 2008