Founder member of FECMA

Advancing the credit profession

Qualifications – FAQ

What is the current exam timetable?
Do I need to be a member to take CICM qualifications?

Why should I study with the CICM?
How do I get started with an CICM qualification?
How long will it take to get a qualification?
How much time will I need for studying?
What are the different methods of study available?
When can I start studying?
How much do qualifications cost?
How do I know what books/study aids I need?
Can I access past question papers?
Does CICM endorse for learning resources?
How often do CICM update texts?  Can I use an old study guide?
What if I have studied similar subjects before or have a degree?
How are CICM qualifications assessed?
What are the exam pass marks?
How do I book an online exam?
How do I know when my exam is or when to submit my assignment?
Do you provide ‘reasonable adjustments’ for exams?
If I am unwell, am I able to postpone my exam?
What are my options if I am unwell during my exam?
What are my options if I am unable to attend my exam?
How can I access my exam results?
If I have a query about an exam result what do I do?
Will I get a printed certificate when I pass an exam?
What happens if I fail an exam?
Can I apply for an NUS card if I am studying with you?
Will my qualifications be recognised overseas?
Can I go directly on to Level 5 Diploma in Credit Management?
I have finished the Level 5 Diploma, what is next?
What are Unique Learner Numbers and Personal Learner Records, and how will they help me?
Can CICM set up a Unique Learner Number for me?
Do you have a code of practice for the CICM Awarding Body?
Do you have a complaints procedure?
How do I become a CICM Teacher?
How can you make your learning more visible?
Do you have any academic prizes?
What is the CICM Credit Academy?
What to do if you have a concern regarding possible malpractice or maladministration by your tuition provider or employer