Founder member of FECMA

Advancing the credit profession

Click here for our CICM Survival Kit 



Free advice on employment rights, rules and best practice in England, Scotland and Wales 

Free advice on redundancy, process, rights, pay, notice, appeals.  

Your rights during redundancy

ACAS helpline number 0300 123 1100



CICM Recruitment Hub 

CICM Member Advice Service 



Citizens Advice

Redundancy topics under the ‘leaving a job’ section 

Can I be made redundant if I am pregnant or on furlough 

General advice 


Gov UK

Redundancy – Your rights 

How to calculate your statutory redundancy pay 

If your employer cannot pay your statutory redundancy payment because it’s insolvent email insolvency service at

If you have been made redundant during your apprenticeship 

Help finding work and claiming benefits 

Furlough and redundancy 



Career advice 



General enquiries about your tax 


Job Centre Plus 


Labour Relations Agency

Provides an impartial and confidential employment relations service in Northern Ireland. More info here and by phone at 0289032 1442



Coping with redundancy 


Money Advice Service

Your legal rights when facing redundancy 


Money Saving Expert

Step by Step guide to redundancy and your finances (including redundancy checklist)


National Careers Service 


Stepchange Debt Charity

What to do if you’re made redundant and in debt 

Redundancy Guide 


Total Jobs

Coping with redundancy



Find the appropriate union and what it provides using the TUC’s Union Finder tool.