Founder member of FECMA

Advancing the credit profession

Credit Control and Collections

Tracing the Gone-Away


Increase your ability to trace absconders with this intensive and interactive programme. The training focuses on individuals although commercial debt collection is also addressed.

What will you gain?

  • Good understanding about tracing principles.
  • Knowledge about types of gone-aways.
  • Increased ability to trace an absconding debtor
    and recover debts.

Who is it for?

The training is designed for all staff involved in tracing and debt collection and any supervisory or managerial staff interested in finding out about reliable tracing tools and techniques.

What will it cover?

  • What is tracing all about?
  • How do we find absconding debtors?
  • Tracing categories
  • Legislation affecting tracing
  • Recognising types of gone-aways
  • Tracing strategies
  • Using technology and automation to trace
  • Tracing skills
  • Recruiting, motivating and incentivising
  • Tracing methods and techniques
  • Using sub-contractors – advantages and
  • Other services associated with tracing

Training Options


Duration: One day

Delivery: At your offices

Timing: At your convenience

Tailored: Programme delivery can be tailored to meet your particular requirements

Recommended next courses:

Consumer collections

“Very good course – learnt a lot.”
Credit Controller, Utilities

Interested to find out more:

T: +44 (0)1780 722907