These are live, interactive sessions, delivered virtually by a qualified trainer, experienced in the subject. Through a series of tasks and discussions, you will access a hands-on training session that offers the best practice approach to essential credit and debt skills
INTRODUCTORY PRICE £90.00+VAT per person. For group training, please contact info@cicm.com
*NEW FOR 2021*
ADVANCED SKILLS IN COLLECTIONS
This live and interactive, online training course develops the collections skills, covered in our “Collections for the new Credit Future” workshop. With emphasis on practical application of theory in a workplace setting, attendees learn how to use advanced collection, communication and conflict resolution techniques. They will build confidence and results by practising their new skills in a safe and positive environment.
Wednesday 20 January 2021 at 11:30am – Buy Now
Wednesday 24 February at 2:30pm- Buy Now
Monday 22 March at 12:30pm – Buy Now
COLLECTION SKILLS FOR THE NEW CREDIT FUTURE
Now that we are in uncertain times, CICM are offering a interactive, online training course which breaks down each stage of the collections process and helps you apply tried and tested techniques to each.
Wednesday 20 January at 09:30am – Buy Now
BEST PRACTICE SKILLS TO ASSESS CREDIT RISK
This live and interactive, online training course helps you understand credit risk. It gives you the knowledge, tools and techniques necessary to assess your customers and to recommend the appropriate risk controls for each. By working through the stages of credit risk assessment and using the financial and non-financial information available to you, you will build a best practice approach to better credit risk assessment.
Wednesday 20 January 2021 at 1:30pm – Buy Now
MEET YOUR TRAINER
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Jules FCICM (grad); PGCE, is a qualified teacher, trainer and credit manager with experience in credit and debt specialisms across the O2C spectrum and ancillary businesses, in consumer, B2B and export markets. With over 20 years in active Credit Management and a pivotal role in the development and delivery of teaching and training within CICM, Jules is passionate about helping credit professionals be the best they can be. Her enthusiastic, interactive courses offer practical, workable and realistic approaches to relevant subjects, imparting the knowledge and skills needed to drive positive results and greater confidence. |
