Credit Control and Collections
Working with your customers – how to conduct a customer visit
What will you gain?
This workshop teaches delegates practical skills in preparing and conducting a face-to-face credit meeting with customers alongside sales representatives. It is designed to take into account the following customer visit scenarios:
Visiting customers in financial difficulty; high exposure clients where a reduction in credit is required; payment issues; gathering financial information and supporting business growth.
Who is it for?
B2B members of the credit department and related business areas involved in visiting the customer to discuss credit matters.
What will it cover?
Duration: One day
Delivery: At your offices
Timing: At your convenience
Tailored: Programme delivery can be tailored to meet your particular requirements