Working for CICM

Job purpose

We are looking for a positive, proactive and organised administrator to join our Awarding Body team. The role holder will work as part of the team to provide administrative support to the business, and to help provide the most efficient and effective service to our candidates, members and customers.

Main Responsibilities:

· To complete quarterly exam entry processes, invoicing, queries and entry of details onto internal database

· Complete quarterly clerical checking and results processing onto internal database

· Complete weekly result processing

· Completion of databased marks from weekly and quarterly results

· Posting of results, weekly and quarterly with all associated processes

· Assist with documentation for Assessment Board and standardisation meetings

· Maintain the archiving policy

· Weekly PO number reconciliation for Training Providers

· Assisting with exam queries regarding qualifications, booking and assessment

· Providing voucher codes for exams

· Assisting with the review and development of exam questions (including practice exam questions)

· Providing support with suspected malpractice, exemptions admin and reasonable adjustments

· Holding conversations with candidates and their employers/training providers to support their progression and qualification achievement

General statement

1. You may be asked to undertake additional roles and responsibilities from time to time as requested by your line manager.

2. You must ensure you comply with the policies and procedure of the organisation at all times.

3. As part of your role you are required to keep your skills up to date and to take part in training and development that is offered

Successful candidates will have these qualities:

· Possession of relevant qualifications at Level 2 or above (inc Maths & English)

· Experience of working within an office based customer service or business administration function

· Good knowledge of Microsoft Word, Excel, PowerPoint and databases.

Other skills, experience and qualities:

· The ability to work as part of a team within a pressurised environment

· Excellent communication and relationship building skills

· A responsive, efficient, customer-focused and positive outlook with colleagues, members and potential members of the Institute

· Excellent standard of written and oral communication

· High standard of accuracy with good attention to detail

· Willingness to learn and develop

· Be collaborative and energetic when dealing with internal and external contacts

· Have an awareness of the requirement for confidentiality at all times

· Have an understanding of CICM products, services, values

· Role model for the CICM Values and principles: Brave, Curious, Resilient

Employee Benefits

To apply, please contact [email protected]

Part Time Teacher (Subject Expert):

• Develop and deliver engaging and informative online courses in your area of expertise. We have lots already in place that you can expertly tailor.

• Create well-structured lesson plans, learning materials, and informal assessments.

• Provide constructive feedback and guidance to students, mark homework, maintain course management logs.

• Participate in Best Practice meetings and events as part of the teaching team. Complete mandatory compliance training

  Part Time Learning Support Coach:

• Assist learners in their learning journey by offering personalised 121 support and guidance.

• Be available for 2 hours per learner across their unit of study to clarify unit requirements, concepts, signpost to additional resources and answer questions.

• Monitor learner progress and provide feedback for improvement, for example marking draft assignments.

• Provide regular reports to CICM.

• Complete mandatory compliance training

Qualifications and experience:

• Proven expertise and experience delivering teaching and learning in the subject area.

• Teacher qualified (minimum Level 3 Award in Education and Training/PTTLS)

• Qualified in your subject area – this could be for example CICM, ACCA, CIMA, CIPD, CIPS OR degree or higher in a related field

• Strong communication and presentation skills.

• Experience of online teaching, training and learning platforms desirable.

• A passion for education and a desire to impart your knowledge and help others succeed.

• Experience of motivating and inspiring learners to achieve their academic goals.

Benefits:

• Competitive pay and part time hours that can work around other commitments, work and family life.

• Flexible working hours, mostly delivered from your home.

• The opportunity to make a meaningful difference in the lives of learners.

• Join a supportive and collaborative team committed to educational excellence.

• Training, induction and support to become a great tutor or coach.

• Materials and guidance in order to support your delivery.

How to Apply:

Please send your CV and a cover letter explaining your teaching/coaching experience, why you’re applying, which role and subject areas you’re interested in, to [email protected] At CICM we know that education has the power to change lives. Join us in shaping the future of education and empowering individuals to achieve their academic and career goals. CICM is passionate about diversity, equality, and Inclusion. We welcome candidates from all backgrounds

After recently updating the membership application criteria and process, the CICM has built a strong team of volunteer membership assessors. This vital role helps us to review CICM professional membership applications at ACICM, MCICM and FCICM level. With an increased number in applications, we are looking to extend the team.

Could you join the team and help shape the CICM membership of the future?

If you are an MCICM or FCICM member, and have a few hours to spare each month (working via email and online), we would love to hear from you.

To apply, email the membership team at [email protected]

The Chartered Institute of Credit Management has a vacancy for an examiner to mark assignments for CICM qualifications in Money and Debt Advice.

This is an interesting opportunity to build assessment experience with an accredited awarding body. Training and full administrative support will be provided. Applicants should hold qualifications in money and debt advice or similar and preference will be given to individuals with an assessment background.

For an application pack or to discuss the position further, please contact Tracey Turville. Tel: 01780 727272 or e-mail: [email protected]