Safeguarding Policy

Safeguarding Policy

Safeguarding and Prevent

For any concerns or issues call T: 01780 722900 or email [email protected] (open 9:00 – 17:00 Monday – Friday)

Outside these hours you can contact the Samaritans on 116 123 or call Childline on 0800 1111.

Our commitment

CICM commits to safeguarding and promoting the welfare of those working in collections and credit management, in particular CICM learners and mentees.

CICM understands the crucial role of managers, teachers and mentors in shaping lives and their unique opportunity to inspire.


CICM supports CICM members including tutors, mentors, learners and mentees by having trained safeguarding officers who can be reached through a dedicated email address – [email protected] for advice and support on safeguarding matters.

Please do not hesitate to get in touch if you have any concerns.