Working for CICM

Part Time Teacher (Subject Expert):

• Develop and deliver engaging and informative online courses in your area of expertise. We have lots already in place that you can expertly tailor.

• Create well-structured lesson plans, learning materials, and informal assessments.

• Provide constructive feedback and guidance to students, mark homework, maintain course management logs.

• Participate in Best Practice meetings and events as part of the teaching team. Complete mandatory compliance training

  Part Time Learning Support Coach:

• Assist learners in their learning journey by offering personalised 121 support and guidance.

• Be available for 2 hours per learner across their unit of study to clarify unit requirements, concepts, signpost to additional resources and answer questions.

• Monitor learner progress and provide feedback for improvement, for example marking draft assignments.

• Provide regular reports to CICM.

• Complete mandatory compliance training

Qualifications and experience:

• Proven expertise and experience delivering teaching and learning in the subject area.

• Teacher qualified (minimum Level 3 Award in Education and Training/PTTLS)

• Qualified in your subject area – this could be for example CICM, ACCA, CIMA, CIPD, CIPS OR degree or higher in a related field

• Strong communication and presentation skills.

• Experience of online teaching, training and learning platforms desirable.

• A passion for education and a desire to impart your knowledge and help others succeed.

• Experience of motivating and inspiring learners to achieve their academic goals.

Benefits:

• Competitive pay and part time hours that can work around other commitments, work and family life.

• Flexible working hours, mostly delivered from your home.

• The opportunity to make a meaningful difference in the lives of learners.

• Join a supportive and collaborative team committed to educational excellence.

• Training, induction and support to become a great tutor or coach.

• Materials and guidance in order to support your delivery.

How to Apply:

Please send your CV and a cover letter explaining your teaching/coaching experience, why you’re applying, which role and subject areas you’re interested in, to [email protected] At CICM we know that education has the power to change lives. Join us in shaping the future of education and empowering individuals to achieve their academic and career goals. CICM is passionate about diversity, equality, and Inclusion. We welcome candidates from all backgrounds

After recently updating the membership application criteria and process, the CICM has built a strong team of volunteer membership assessors. This vital role helps us to review CICM professional membership applications at ACICM, MCICM and FCICM level. With an increased number in applications, we are looking to extend the team.

Could you join the team and help shape the CICM membership of the future?

If you are an MCICM or FCICM member, and have a few hours to spare each month (working via email and online), we would love to hear from you.

To apply, email the membership team at [email protected]

The Chartered Institute of Credit Management has a vacancy for an independent assessor to mark assignments and conduct professional discussions for apprentices at the end of their Level 2 Credit Controller/Collector and Level 3 Advanced Credit Controller/Debt Collection Specialist apprenticeships.

The role will include:

Assignment marking:

Assessors would mark assignments focusing on technical knowledge, skills and behavioural aspects of apprentices and confirming that the candidates have met the requirements of the Apprenticeship Standard. Training would be provided.

Professional discussion:

Assessors would conduct professional discussions with apprentices to ascertain how well apprentices are performing in their role and whether the apprentice has the knowledge, skills and behaviours required to meet the requirements of the apprenticeship Standard. The professional discussions will need to take place during the working day usually via Microsoft Teams so can be conducted from home as long as suitable equipment is available. Training would be provided.

Essential characteristics are:

• Minimum 5 years’ experience working in credit management or debt collection and a qualification in credit management or debt collection plus familiarity with the role covered by the apprenticeship and expertise in the specialist option being assessed
• Credit management/debt collection technical and management expertise to ensure they can assess all areas of the Standard
• Understanding of the qualifications used within the apprenticeship
• Ability to demonstrate skills needed to be an assessor
• No current relationship with the apprentice / employer involved in the assessment.

Location: Remote – deliver from the comfort of your own home or face to face by agreement

Salary: Competitive daily rates of pay plus reasonable expenses

Hours: Part-time – 2 meetings per year, you don’t have to commit all year round. This role can be carried out whilst working full time, so great opportunity to do something different.

Contract type: Self-employed and we support you to get set up – it’s quick, simple and easy to do.

Start date: Immediate start and if you’re not ready yet, we’re also recruiting for later dates in the year.

Application Deadline: 31st March 2025

We are on a mission to make quality education accessible to everyone, and we are looking for experienced and qualified people to join our Exam team.

About Us

CICM is the largest recognised professional body in the world for the credit management community. We deliver OFQUAL regulated qualifications, apprenticeships and learning packages through our innovative online education platform that empowers individuals to gain essential knowledge and skills in the field of Credit Management which includes a whole host of units across a world of business and finance too.

About You

You will be a qualified Credit Manager who will be able to assist with reviewing our Business Law online exams against current study material ensuring our students have learnt and met the required standards. The aim is to ensure that the quality, standards and levels remain as expected after exams have taken place. Training and support will be provided, and you will need to attend two review meetings a year either remotely or at CICM Headquarters. If you have a passion for sharing your expertise and making a positive impact on others' lives, then we invite you to consider becoming part of our exam team to help learners excel in Business Law.

About the Role – annually you will:

· Review submitted online exam entries against study material.

· Support by creating test forms.

· Write and create test questions.

· Advise and update multiple choice questions for exams.

· Reviewing and checking how the test forms and questions have performed.

· Deal with queries and complaints.

· Review new test papers before use.

Qualifications and experience:

· Experienced Credit Manager with recent industry experience

· Applicants should possess well-regarded and relevant professional, preferably Level 3 and Level 5 Diplomas in Credit & Collections and/or equivalent academic qualifications.

· A passion for education and a desire to impart your knowledge and help others succeed.

Benefits:

· Competitive pay and part time hours that can work around other commitments, work and family life.

· Flexible working hours, mostly delivered from your home.

· The opportunity to make a meaningful difference in the lives of learners.

· Join a supportive and collaborative team committed to educational excellence.

· Training, induction and support.

· Materials and guidance in order to support you

How to Apply:

Please request an application pack from [email protected]

At CICM we know that education has the power to change lives. Join us in shaping the future of education and empowering individuals to achieve their academic and career goals.

CICM is passionate about diversity, equality, and inclusion. We welcome candidates from all backgrounds to apply.

We are looking for a positive, proactive and organised administrator to join our Awarding Body team. The role holder will work as part of the team to provide administrative support to the business, and to help provide the most efficient and effective service to our candidates, members and customers.

Main Responsibilities:

• To complete quarterly entry processes for Turnitin, invoicing, queries and entries on to Engage
• Complete quarterly clerical checking and results processing onto Engage
• Complete weekly result processing
• Completion of databased marks from weekly and quarterly results
• Posting of results, weekly and quarterly with all associated processes
• Assist with documentation for Assessment Board and standardisation meetings
• Maintain the archiving policy
• Weekly PO number reconciliation for Training Providers
• Assisting with exam queries regarding qualifications, booking and assessment
• Providing voucher codes for exams
• Assisting with the administration, review and development of exam questions (including practice exam questions)
• Providing support with suspected malpractice, exemptions admin and reasonable adjustments
• Holding conversations with candidates and their employers/training providers to support their progression and qualification achievement

Successful candidates will have these qualities:

• Possession of relevant qualifications at Level 2 or above (inc Maths & English)
• Experience of working within an office based customer service or business administration function
• Good knowledge of Microsoft Word, Excel, PowerPoint and databases.

Other skills, experience and qualities:

• The ability to work as part of a team within a pressurised environment
• Excellent communication and relationship building skills
• A responsive, efficient, customer-focused and positive outlook with colleagues, members and potential members of the Institute
• Excellent standard of written and oral communication
• High standard of accuracy with good attention to detail
• Willingness to learn and develop
• Be collaborative and energetic when dealing with internal and external contacts
• Have an awareness of the requirement for confidentiality at all times
• Have an understanding of CICM products, services, values
• Role model for the CICM Values and principles: Brave, Curious, Resilient

If you would like to know more, or wish to apply, please contact [email protected] with your accompanying CV.

Are you a supporter and ambassador of the CICM who specialises in Consumer Credit? Do you collaborate well and think strategically? Do you like to share your knowledge, insight and experience and help further the credit profession?

If you have answered ‘yes’ to the above, have you considered sitting on the CICM Advisory Council? We are looking for an individual who can play an essential part of the CICM and help bring valuable expertise, knowledge, ideas, opinions and passion to support strategy and direction. This role will be on a casual basis until June 2026.

Successful candidates must be fully paid up members (MCICM or FCICM). If  you want to know more you can find more information <<here>>. If you want to apply, please contact [email protected] by 19 March letting us know how you think you will fit the bill.