Learning & Development

Learning and Development is essential for all Credit Management and Debt Collections professionals in an ever-changing industry.

The Chartered Institute of Credit Management recognises the importance of keeping up with your professional development. 

From Training across the order to cash lifecycle to Qualification courses in Credit and Collections, High Court Enforcement and Money and Debt Advice, it is our mission to provide Credit Management and Debt Collections Professionals with learning and enrichment that enhances their performance and the overall best practices within the industry and recognises their achievements. To us, it's important that Credit Management is a recognised profession and a career with clear progression.

From Studying Members to esteemed Fellow, CICM Membership benchmarks your knowledge and skills against the CICM Professional Standards. You can represent your current level of experience and identify the areas that you can improve, helping you to accurately evaluate your upskilling through Qualifications, Training, Experience and extra-curricular Professional Development Activity. Along with an expansive list of Membership Benefits, there is no better time to join the growing Credit Management Community at CICM.

Explore CICM Training

Explore our diverse range of CICM Training Courses in Credit Management and Debt Collections across the Order to Cash lifecycle.


Start a CICM Qualification

With a variety of Study Methods from Independent Study to Tutor Support or even through Virtual Classes, we are here to support you with your Qualification.


Team Development

We work with many organisations to develop their teams based on their needs. Get in touch with us today about Development Partnerships and CICMQ Options and set the standard for Credit Management and Debt Collections teams. Explore development partnerships below