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The Chartered Institute of Credit Management

Brave | Curious | Resilient

For over 80 years, the Chartered Institute of Credit Management (CICM) has strived for the continuous enhancement and development of Credit Management and Debt Collections Professionals worldwide. As a Professional Body, we pride ourselves in setting the benchmark with Membership, Training and Qualification Courses that develop members of the Institute into Credit Professionals that stand out from the crowd.

Enhance your Credit Management Career

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Essential Credit Management and Debt Collection training course sessions, delivered flexibly for your needs.

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CICM Qualifications

CICM offer globally recognised Ofqual regulated Qualifications for Credit Management and Debt Collections Professionals.

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Setting the standard for Best Practice in Credit Management and Collections

Explore our Resources

Discover our Credit Management and Collections resources

Explore our library of resources provided by the Chartered Institute of Credit Management and our Partners to continue your professional development and enhance your knowledge on the industry.

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Latest Resources

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How CICM and the Electrical Distributors’ Association are working together to improve the recognition of credit control within the industry.

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Pasta and Payments

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FMCG Credit Risk Forum Ireland (Food, drink, tobacco)

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Oil and Fuel card Ireland


International Telecoms Risk Forum

Level 3 Business Environment

Level 3 Accounting Principles

Level 3 Advanced Collections

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The Newsletter for Credit Professionals