Founder member of FECMA

Advancing the credit profession


CICM Member Services Manager

Do you have the knowledge and skills to lead our Member Support and Credit Academy teams to deliver exceptional service and learning experiences to all enquirers, customers, members and learners? We are looking to recruit a CICM Membership Services Manager, a vital new role introduced to drive the achievement of our vision and strategy. If you have experience building and leading a team in a similar organisation, we would love to hear from you.

Download the role profile here, and apply by sending your CV and cover letter to

Closing date: 31 January 2020


CICM Advisory Council – Regional Representative for London

We are looking for a Regional Representative for the London region. We need a vibrant, passionate credit champion who is excited about the strategic development of the credit profession and the Institute. Read more about the role and how to apply.


Volunteer Membership Assessors

After recently updating the membership application criteria and process, the CICM has built a strong team of volunteer membership assessors.  This vital role helps us to review CICM professional membership applications at ACICM, MCICM and FCICM level.  With an increased number in applications, we are looking to extend the team.

Could you join the team and help shape the CICM membership of the future?

If you are an MCICM or FCICM member, and have a few hours to spare each month (working via email and online), we would love to hear from you.

Here is the role profile and the application form, but if you want to find out more before you apply please email the membership team at


CICM Learning support Tutor/Coach for Level 3 Certificate/Diploma in Money & Debt advice

The Chartered Institute of Credit Management has vacancies for coaches to support learners working towards achieving the Money & Debt Advice qualifications.

This role will involve advising learners of how to get started; providing expert advice and guidance during their studies; critiquing and providing formative feedback on their assignments prior to submission to Awarding Body for summative marking.

Applicants should have experience working in a relevant field and ideally hold qualifications in Money & Debt Advice /Credit management and Collections.

The full syllabus can be found at

To apply or discuss the position further, please contact

CICM Learning Support Subject Experts and Coaches

Subject experts for ad hoc work supporting resource development working with our education advisers.

Coaches for more regular work supporting learners working towards apprenticeships and CICM qualifications.

The work is flexible and can be fitted around a full-time role. You can choose how many learners you support, although we do have high standards regarding response rates to ensure good customer service.

Please submit this form to our Credit Academy Education Co-ordinator, Deidre Berridge, indicating your preferred areas of work and she will send you an application pack. This will involve supplying further details about your experience and qualifications and, in the case of an assignment coach application, completing a short exercise to help you experience what the work involves. This will enable us to progress our selection process.

If you have any queries, please do not hesitate to get in touch with Deidre at or call +44 (0)1780 722909.



Chartered Institute of Credit Management (CICM), The Water Mill, Station Road, South Luffenham  LE15 8NB. E: ; T: +44 (0)1780 722912; W: