Credit Risk Management

This unit aims to develop the credit risk management knowledge and skills of advanced credit controller and debt collection specialists.

Syllabus topics

1. Credit risks of an organisation (8%)

Factors that affect credit risk

2. Organisational management of credit risk (25%)

Legal and regulatory requirements to reduce credit risk
Organisational policies and procedures framework
Tools and systems available

3. Stakeholder contribution to credit risk process (17%)

Role of internal and external stakeholders
Different stakeholder requirements.

4. Credit risk assessment work (25%)

Assessment of credit risk
Justification of credit decisions or recommendations
Handling customer complaints or disputes.

5. Reflective practice (25%)

Evaluation of credit risk performance
Assessment of changes in approach and outcome
Action planning to improve performance.

Assessment

One written assignment.