Develop a Positive Working Environment
Develop a Positive Working Environment
A positive, professional working environment creates a harmonious culture, more engagement and reduced HR issues. Through group discussion and activities you will gain the skills needed to develop a culture of expected behaviours and embed positivity into your workplace.
What You'll Gain From This Course
Practical outcomes you can apply immediately in your role
An embedded culture that becomes the new norm
The ongoing benefit of learned behaviours that foster a positive environment
A personalised commitment statement of change
A team that lives company values
A more harmonious and engaged workforce
An increased level of respect between staff
Who Is This Course For?
Anyone interested in embedding positivity into their workplace will benefit from this training. It is particularly well suited to front line team members and works well within credit control and collections environments. It is the must-have training for organisations that have an increased level of HR issues as a result of unprofessional behaviours within its workforce.
What This Session Covers
- Commitment to change.
- How organisational culture affects behaviour.
- Evaluation of performance against organisational values.
- Consequences of poor behaviour and its impact.
- Appreciating difference and avoiding offence.
- Inappropriate behaviour and its drivers.
Aligned to CICM Professional Standards
This training session maps to the following professional competencies
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