In the May issue of Credit Management, the cover story spotlights financial service providers that are helping individuals and businesses to triumph despite the cost-of-living crisis. Elsewhere, Edgar Randall of Dun & Bradstreet explores the use of data as an essential tool for strengthening business resilience.  

This month, we report on a webinar hosted by Esker, where a panel of experts look at the latest trends in credit risk, insolvencies, the labour market and more. Meanwhile, Stephen Lewis FCICM reports on a growing divide between qualified and unqualified credit managers and the consequences it brings. 

In legal news, Giuseppe Parla of Menzies LLP advises credit managers and insolvency practitioners on tackling fraud involving COVID-19 support schemes. Jamie Leader of Enyo Law LLP discusses the impact of the new Model Law on Recognition and Enforcement of Insolvency. And Peter Walker breaks down the case of an injured holiday maker who brought a claim against a UK credit card company, even though she was not a customer. Adam Bernstein writes about mechanisms firms can use to deal with spiralling costs, with a particular focus on identifying contractual provisions. 

The Country Focus uncovers the investment opportunities within Sweden’s thriving economy. 

The May issue also contains a series of career and professional development articles: Terri Louise Taylor MCICM (Grad) of Clarins UK shares how she led her collections team to achieve its first CICMQ accreditation; Natascha Whitehead of Hays Credit Management provides tips for improving productivity at work; and we spotlight Cardiff and Vale College’s CICM courses, fully funded through the Welsh Government’s Personal Learning Accounts (PLA) programme.