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Training

Essential Credit Management and Debt Collection training course sessions, delivered flexibly for your needs.

High-quality Credit Management and Debt Collections training courses across the entire order-to-cash process.

  • Obtain practical skills & tools to use in your workplace and the ever-changing industry.
  • Qualified trainers with an array of credit management experience will grant you the knowledge, improved results, and greater confidence you need for your teams to succeed in the Credit Management profession.
  • Earn a certificate of attendance that shows your commitment to best practices in the industry.

Download the 2025 training brochure.

Book your Training

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14 August 2025

Understanding Financial Accounts for Credit Risk Assessment

For those who need a more in-depth approach to B2B credit risk assessment, unpick the mysteries of the books by delving into financial accounts. Your qualified and experienced trainer will guide you through the maze of assets and liabilities, ratios and performance indicators, to give you the information you need to assess creditworthiness and flag risk.

Virtual Workshop Training Virtual via Zoom
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3 September 2025

Dynamic Debt Collections

This training course for debt collector's is designed to tackle the biggest challenges in debt collection using real-world scenarios and strategies.

Virtual Workshop Training Virtual via Zoom
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29 October 2025

Effective Communication in your role

This interactive training session gives you the knowledge, tools and techniques needed to communicate well in today’s modern credit world.

Virtual Workshop Training Virtual via Zoom
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2 December 2025

Successful Negotiation

Be part of the negotiation revolution! Replace outdated negotiation techniques with modern, best practice approaches by joining this interactive training session.

Virtual Workshop Training Virtual via Zoom
 

 

Training Delivery Method

We have a range of delivery options for CICM Training Course Sessions that fit you and your organisation's needs.

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Bitesize On-Demand

Our Bitesize On-Demand solution training can be viewed anytime, anywhere with downloadable Credit Management and Debt Collections focused training videos

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Virtual Workshop

Our Virtual workshops are virtual training solutions are ideal for individuals and teams to train from their desks, with our gold-standard trainers from a live, online session. 

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Face-to-Face 

Our Face-to-Face training solutions can be tailored and delivered in person to your Credit Management and Debt Collections teams.

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Register your interest

Training and Development is essential for any credit function within an organisation that cares about its customers and its cashflow, Register your interest today.

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