Training

Essential Credit Management and Debt Collection training course sessions, delivered flexibly for your needs.

What is CICM Training?

The Chartered Institute of Credit Management's CICM Training offer a variety of high-quality Credit Management and Debt Collections training courses across the entire order-to-cash process.

You can obtain practical skills and necessary tools to use in your workplace and the ever-changing industry. Our qualified trainers with an array of credit management experience, will grant you the knowledge, improved results, and greater confidence you need for your teams to succeed in the Credit Management profession. Upon completion of CICM Training, you get a certificate of attendance that shows your commitment to best practices in the industry.

When you book a Virtual CICM Training Course, the joining link is automatically added to your account area. Simply view your account and any Virtual Workshops will appear in your account for you.

13 May 2024

Best Practice Approach to Collections

This training is suitable for those in a debt collections role. It provides a workable framework to anyone relatively new to the job and offers a refreshing review of approach to seasoned collectors who want to revive their skills.

Virtual Workshop Training

Training Delivery Method

We have a range of delivery options for CICM Training Course Sessions that fit you and your organisation's needs.

Did you know that according to Lorman Education Services, 74% of surveyed employees feel they aren’t reaching full potential at work due to lack of development opportunities? Don't fall into the majority, stand out from the crowd with CICM Training.

Bitesize On-Demand

Our Bitesize On-Demand solution training can be viewed anytime, anywhere with downloadable Credit Management and Debt Collections focused training videos

Virtual Workshop

Our Virtual workshops are virtual training solutions are ideal for individuals and teams to train from their desks, with our gold-standard trainers from a live, online session.

Face-to-Face

Our Face-to-Face training solutions can be tailored and delivered in person to your Credit Management and Debt Collections teams.

Worst Mistakes to make as a Credit Manager.png

05 Apr 2024

Worst Mistakes to Make in Credit Management - Download this guide!

Credit Management

22 Jan 2024

Download the Credit Management and Collections Review 2023

2023 has been another busy year for Credit Management and Debt Collections teams. A year of economic turbulence with the cost of living crisis, combined with the increasing insolvencies, has provided a new challenge for professionals in the industry. In our annual review, we had a handful of responses from CICMQ accredited organisations and CICM Corporate partners about their 2023 and how to prepare for 2024.