Behind the scenes of a CICMQ & CICM award winning credit function

Join the Sussex and Surrey branch for a behind the scenes view of a CICMQ & CICM award winning credit function.

The Hays UK Credit Control team, based in New Malden are Chartered Institute of Credit Management (CICMQ) accredited, recognising their high standards and practice.

During this engaging webinar the team at New Malden will talk us through the journey they have been on throughout the CICMQ accreditation process. We will also be joined by Karen Tuffs, FCICM (grad), CICM Head of Accreditation who oversaw the CICMQ assessment process.

Mark Clowes and Pavlina Mitchell, Credit Managers from Hays will then take us through how the team won the 2024 CICM Innovation in Credit Award.

With a question-and-answer session at the end of the presentation, this event promises to be an interesting and thought-provoking event, for credit professionals at all levels.