Past Events

The second collaborative conference between the Accounts Payable Association and the Chartered Institute of Credit Management

Whether it’s reports, presentations, and letters, or e-comms such as texts, media and emails, you will leave with clear takeaways you can immediately apply in the workplace.

2026 is the anniversary year of FECMA. It has been already 40 years when european credit management associations and institutes are connected, enjoying sharing knowledge and experiences.

If you’re managing your own collections strategy, standing still isn’t an option. Join Towerhall and CICM for a fast-paced 1 hour session packed with practical tactics to help you re-engage with your customers.

Communications bundle - speak, write and present well

When repayment plan income is dependent on your conversations with customers and clients, it is not enough to rely on past methods and accumulated efforts.

Join the West Midlands branch for their prizegiving evening sponsored by Hays.

Join TCN’s live WFM webinar for CICM members on 4 June at 2pm. Discover how to move from firefighting to forecasting with smarter scheduling and strategic workforce management insights.

Explore what is changing, what trends are being seen, and how emerging challenges are being addressed in credit management across the construction sector.

Join us for an insightful session on the rise of mandatory e-invoicing and what it means for UK businesses. Following announcements in the 2025 Autumn Budget, the UK is moving toward modernised invoicing and tax processes.

Maximise credit reference reports to assess customer risk, financial creditworthiness, and default likelihood. Make informed credit decisions and set effective limits.

Traditional checks were built for credit risk, not fraud intent. In this webinar with Dun & Bradstreet, we will break down how risk signals and behavioural patterns can help differentiate legitimate applicants from high risk or synthetic entities, and how shared intelligence (a “problem shared is a problem solved” approach) strengthens decisioning when teams are already stretched, and fraud tactics quickly evolve.