Past Events

Our Collections Training Bundle is built for credit and collections professionals who want to improve cash flow, reduce bad debt and drive confident, consistent results across their ledger.

Debt collection training that works. Equip your team with the skills, tools, and techniques to handle queries, collect faster, and increase cashflow.

The Collections, Courts and High Enforcement Update Special

The national event discussing the hottest topics and trends in the Credit Management and Debt Collection industry.

What do you find difficult? Rejecting a customer’s credit request? Addressing a team member’s performance issues? Raising sensitive topics with a vulnerable client? In truth, none of these difficult conversations are the problem. Avoiding them is.

Northern Credit Day 2026 is positioned as a flagship regional CICM event at a moment when the credit profession is being asked to do more than collect cash.

This webinar will showcase a business model where different parts of a company share central support function.

What do you find difficult? Rejecting a customer’s credit request? Addressing a team member’s performance issues? Raising sensitive topics with a vulnerable client? In truth, none of these difficult conversations are the problem. Avoiding them is.

Current landscape and its impact on UK businesses

The North East Branch invite you to join Novuna Business Cash Flow for a practical session exploring the key factors that influence cash flow.

When tension is mishandled, avoided or allowed to escalate, it drains trust, productivity, and morale. The difference between destructive conflict and healthy outcomes is skill. That is exactly what this training provides.