Past Events

Northern Credit Day 2026 is positioned as a flagship regional CICM event at a moment when the credit profession is being asked to do more than collect cash.

This webinar will showcase a business model where different parts of a company share central support function.

What do you find difficult? Rejecting a customer’s credit request? Addressing a team member’s performance issues? Raising sensitive topics with a vulnerable client? In truth, none of these difficult conversations are the problem. Avoiding them is.

Current landscape and its impact on UK businesses

The North East Branch invite you to join Novuna Business Cash Flow for a practical session exploring the key factors that influence cash flow.

When tension is mishandled, avoided or allowed to escalate, it drains trust, productivity, and morale. The difference between destructive conflict and healthy outcomes is skill. That is exactly what this training provides.

This training session will help you recognise emotional triggers, reduce bias and control impulse. The result? You will be able to select appropriate responses, first time, every time.

Our Fear Facing Training Bundle is designed for professionals who want to handle pressure with composure, communicate with clarity, and turn challenging conversations into positive outcomes.

Take control of your time with CICM’s Time Tamer workshop. Learn to prioritise tasks, reduce distractions, and manage workloads effectively.

strong cash conversion cycle starts with an efficient, high-performing order-to-cash (O2C) process.

What makes a team truly successful? Is it strong leadership, the right culture, or the people within it? In reality, it's all of these—and much more.

A thought-provoking training session designed to give you clear takeaways toward your Continuing Professional Development.