FREE WEBINAR: The cost of non compliance is far greater than the cost of compliance! - REGISTER TODAY!

Explore the cost of non-compliance and provide critical insights for contact centre leaders, compliance officers, and senior managers responsible for navigating today's complex regulatory landscape.

Join CICM and Genius Software Solutions to:

  • Learn from recent cases such as TSB’s £48.65m fine for operational resilience failings and Volkswagen Finance's £2.5 million fine and £26 million in customer redress for failing to assess customer affordability accurately, emphasising the costly impact of breaching FCA rules on fair lending practices.
  • Understand how non-compliance is increasingly leading to personal liability for senior managers, including criminal sanctions in some cases.
  • Discover how regulatory failings can cost your business millions in fines, disrupt operations, and damage your reputation in the market.
What you gain:

This webinar will equip you with practical strategies to safeguard your organisation from the hefty costs of non-compliance.

Why Should You Register?

Failure to stay ahead of ever-evolving regulations could lead to severe financial penalties, operational disruptions, and personal risk to senior leadership.

Are you going to risk missing an hour webinar at the chance of making the wrong decision, costing your business millions in fines?