Strengthen the Credit-Sales Relationship
Strengthen the Credit-Sales Relationship
The credit-sales relationship can be a challenging one, but one that should not be ignored. When credit-sales teams work well together, it creates positive outcomes across both departments and throughout the organisation.
What You'll Gain From This Course
Practical outcomes you can apply immediately in your role
Improved relationships and more collaborative working
United approach toward organisational aims
Reduced friction between departments
Practical methods of embedding co-operative working practice
Call to action that implements tangible changes to the existing relationship
Who Is This Course For?
This training is open to credit, debt and salespeople, particularly those in the B2B industry. It is suitable for anyone involved in the credit-sales relationship at operational and team leader level and is a useful training tool at managerial level.
What This Session Covers
- Importance of interdepartmental relationships.
- Focus on the common goal.
- Recognising conflict and its source.
- Requirements of different departments.
- Ways to build understanding and co-operation.
- Finding common ground.
- Realistic and workable communication.
- Positive PR with our sales counterparts.
Aligned to CICM Professional Standards
This training session maps to the following professional competencies
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