Process Improvement

Buy the study text used for the Process Improvement Unit towards your CICM Qualification.

This text has been written specifically for learners intending to take the Chartered  Institute’s ‘Process Improvement’ unit.

It provides a guided learning booklet, designed to assist you through text, exercises and suggested external materials, to cover each of the topics covered in the syllabus.

The exercises will call for investigation into your own organisation, and application to suit its environment.

If you are not currently employed in a relevant sector, you may work from a case study of your choosing.