08 Nov 2023
by Nevin Nice, Tom Sharman

CICM Wrapped 2023

At this time of year, we like to look back at what the credit community has managed to achieve in 2023 at the Chartered Institute of Credit Management. So without much further ado, let's explore our year:

Achieving a Qualification in Credit Management

82% of studying members passed the Credit and Collections Qualification in 2023.

It's truly inspiring to witness the remarkable dedication of credit professionals in their pursuit of excellence. Day by day, they invest time and effort to augment their qualifications and deepen their expertise. The result? A promising future where a growing cohort of highly skilled credit professionals is poised to take the reins.

As the financial world becomes more complex, these individuals are gearing up to navigate the challenges with finesse. Their commitment to continuous learning and professional growth not only benefits their own careers but also elevates the entire industry. With their wealth of knowledge and unwavering dedication, these credit professionals are setting new standards for excellence, ushering in a brighter and more secure financial future for us all.

Continuing your Professional Development

Credit Professionals may find themselves becoming a CICM Member for numerous reasons outlined in our Membership Benefits. However, one large part of becoming a member is the continuous learning, information and support that the Chartered Institute of Credit Management provides. We are delighted to witness the incredible enthusiasm with which our valued community, have embraced the resources we've shared throughout this year. As we reflect on the past months, we can't help but feel a sense of pride for your unwavering commitment to expanding your expertise and understanding.

At CICM, our mission has always been to empower individuals with the tools and knowledge necessary to thrive in the Credit Management industry. This year has been no exception, as we've strived to curate and offer an array of resources tailored to your needs and interests.

Professionals spent 320 Hours on CICM YouTube 

That's 52 minutes per day!

Our YouTube channel has become a hub of insightful videos, featuring industry experts, tutorials, and thought-provoking discussions. Whether you're a visual learner or simply prefer to absorb information through video content, our channel is a valuable resource for enhancing your expertise.


16 CICM Podcasts Released

That's a new episode every month of the year, with some extra!

In our fast-paced world, podcasts have become a convenient way to absorb knowledge on the go. We've introduced 16 new episodes in a series of insightful podcasts, each exploring unique perspectives and deepening your understanding of key subjects.


697 Resources Downloaded

Downloadable guides, booklets, pocket-sized decks and more!

Our collection of downloadable resources serve as your go-to references. Whether you're a seasoned professional or just starting your journey, these resources offer actionable advice and strategies to help you excel. Clearly, they are well loved by our growing credit community!



Growing the Credit Network

Ourselves and the branches have been busy this year. In total we held 42 events in 2023!

As we bid farewell to 2023, we are filled with appreciation for the incredible experiences we've shared at our events. From the excitement of our virtual gatherings to the compelling physical events, this year was truly a transformative one for professionals seeking growth, learning, connection, and elevation in their careers. As we look ahead to 2024, let's take a moment to reminisce about our top events from 2023.

Southern Branches Credit Day event

Without a doubt, the best event held by the CICM Branches this year was the Southern Branches Credit Day. A day full of networking and insights that helped CICM Members with their continuous professional development. With almost 100 in attendance, this was by far the best branch event in 2023.

Menzies: Insolvencies on the rise

CICM Corporate Partners, Menzies LLP, lent their experts to dive into the rising insolvency cases and was our top registered-to event in 2023. This exclusive webinar has been an excellent addition to the resource area and was a well-received addition to keeping Member's up to date on the latest issues within the industry.


A look back on the Chartered Institute of Credit Management's year

As we celebrate the CICM Wrapped Campaign and all the activities we have done this year, the CICM continues to set the industry benchmark in Credit Management and Debt Collections. With a growing community of skilled professionals, we can't wait to see what the future holds!